Program Meeting Coordinator (Hybrid)

Distance Learning Providers (DLP) is a professional education company based in the Los Angeles area, which manages medical educational meetings for the pharmaceutical and biotechnology industry.

Location: This is a hybrid position with up to 3 days based in home office and up to 2 days at location either in Pasadena, Santa Monica or Calabasas.

Work Hours: 6 AM Pacific time to 3 PM Pacific

Roles and Responsibilities:

• Provide full-service program coordination services for VIRTUAL web based and LIVE on site pharmaceutical meetings for our US and UK customers.
• Coordinate, plan, and execute all program logistics, including scheduling, venue/F&B contracts, travel requirements, and audio/visual services
• Make menu selections while adhering to budget and compliance guidelines
• Track and record estimated and actual program expenses and reconcile accounts
• Provide excellent customer service to client pharmaceutical sales representatives and participating doctors via email and phone support
• Utilize all automated scheduling and meeting management tools used by the company
• Moderate web based meetings on TEAMS and Zoom
• Assist the program manager as needed in the areas of electronic contracting (Docusign), website configurations, customer correspondence and customer presentations using Power Point.

DESIRED SKILLS, QUALIFICATIONS AND EXPERIENCE

• At least 2 years project coordination experience
• Bachelor’s degree with 2 year of relevant experience
• Excellent phone and customer relations skills
• Excellent organizational and task management skills with attention to details
• Excellent written and communication skills
• Comfortable and confident interacting with all levels of stakeholders including pharmaceutical sales representatives and managers, physicians/healthcare professionals
• Ability to work independently out of home office
• Ability to manage multiple events and tasks simultaneously
• High proficiency in Microsoft Excel
• Excellent web application and internet skills
• Comfortable with TEAMS and Zoom for web conferences

You must have reliable high speed internet connection and have a professionally conducive workspace or home office with minimal interruption during work hours.

Job Type: Full-time

Pay: $22.00 - $25.00 per hour

Expected hours: 40 per week

Benefits:

• 401(k) matching
• Paid time off

Compensation package:

• Performance bonus

Experience level:

• 2 years

Schedule:

• 8 hour shift
• Monday to Friday

Application Question(s):

• Which city in the Los Angeles area do you reside in?
• Are you able to start your day early by 6 AM in the morning?

Work Location: Hybrid remote in Pasadena, CA 91101