HR Admin Support Specialist

Job Title: HR Support Specialist

Location: Kansas City, Missouri 64105

Duration: 6 months

Description:

• This role provides high level administrative support to various functions within the Human Resources Department, while being a part of a high performing team that strives to exemplify teamwork, communication, process improvement and agents of change.

Below is an outline of responsibilities for this role:

• Administers employee health, welfare, and retirement plans company wide.
• Benefit programs include: 401(k) plan, defined benefit retirement plan, medical/dental, income protection, disability, leave of absence, etc.
• Assists with annual open enrolment period.
• Arranges for distribution of materials from carriers, communicates changes to employees.
• Conducts employee presentations.
• Member of the HR Support group.
• The HR Support group takes inbound calls from employees, retirees and other external contacts for day-to-day HR related inquiries.
• Members of this group are trained in very specific areas and provided the appropriate resources to field all types of benefits inquiries and other general HR and company related inquiries.
• Acts as liaison between employee and insurance providers to resolve benefits related problems and ensure effective utilization of plans and positive employee relations.
• Assists in updating HR policies, drafting HR communication, intranet/SharePoint site updates, assist in communicating employee changes to vendors.
• Provides administrative support duties such as: employment verifications, file maintenance, correspondence generation, benefits administration data processing and updating benefits transactions and employee eligibility
• Adhere to all benefit guidelines and internal controls to comply with company policy and bargaining agreements.
• Perform additional support to the HR department as needed.

Mandatory Skills:

• The preferred candidate will possess a bachelor’s degree in business, finance, human resources, communications or other related field.
• At least three years of high-level administrative experience is required, benefits administration is preferred.
• Benefits experience is a plus and related clerical experience working in office/operations environments, customer service and/or human resource related field is preferred.
• Demonstrated experience working as a team player, exhibiting strong communication skills, a customer service/customer experience focus and a focus on process improvement is required.
• Some PeopleSoft experience or related HR Systems experience is preferred.
• Must have good customer service skills and excellent telephone presence and the ability to deal with high stress situations.
• Demonstrated experience with handling confidential material and interacting with both internal and external customers is highly desired for a candidate to be successful in this role.

Skills, Knowledge and/or Abilities Required:

• Candidate must be very detail oriented and must be able to deal with large volumes of data and maintain a high level of accuracy.
• Requires strong computer skills and working knowledge of Microsoft Excel and Microsoft Word.
• Some PeopleSoft experience or related HR Systems experience is preferred.
• Must have the ability to apply creative problem solving and sound reasoning.
• Must be able to deal well with customers, handle multiple priorities, and process information in an accurate, orderly and timely manner.
• Ability to organize workload, adapt quickly to change, and deliver under the pressure of deadlines.
• Must be able to work both independently and as a member of a team.

Licenses, Certifications, Bonding, and/or Testing Required:

• Must have a valid driver's license.
• Requires successful completion of EEI Support and Administrative Selection System (SASS) Testing.

Working Conditions:

· Normal office working conditions.

· Occasionally some additional hours may be required.

· Must have a satisfactory work record including good attendance.

Desired Skills:

• Position will require candidate to work on-site. Hybrid work schedule is a possibility once candidate has completed required training but will be reviewed on case by case basis.
• The working hour for this position is Monday through Friday 8:00a -5:00p.

Job Type: Full-time

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Education:

• Bachelor's (Preferred)

Experience:

• Customer service: 2 years (Preferred)
• Human resources: 3 years (Preferred)
• Benefits administration: 2 years (Preferred)
• SASS: 2 years (Preferred)

Work Location: One location