What are the responsibilities and job description for the Loan Service Clerk position at DISYS?
DISYS is looking for a contract to hire, Financial Data Entry Clerk. The ideal candidate will be computer savvy and a fast typist with a keen eye for detail. This department reviews the Closing Disclosures of mortgage loans post-closing and all recorded documents to verify that the fees charged to the customer are accurate. If any overages are determined then you will be work directly with Settlement Agents to procure documentation showing that the customer received a refund.
Understanding of data confidentiality principles is compulsory. The company will rely on you for having accurate and updated data that are easily accessible through a digital database.
Responsibilities
- Review, research, process, and respond to written and phone inquiries from customers, title companies, vendors, and internal personnel pertaining to loans and various areas within loan servicing.
- Payment and invoice research, taxes, insurance, loan modifications and assumptions, prepayments, payoffs, adjustable rate loans, credit reporting, and lien perfection.
- research and analyze problems and recommending solutions.
- Conduct periodic audits of files.
- Input data and process information into the system of record.
- Coordinate property inspections, lien priority and loan disbursements in accordance with loan documentation.
- Perform procedures related to advances and pay downs, funds wiring and disbursement process, and processing of payment requests
Skills
- 6 months of experience in one or a combination of the following: customer service, loan administration, collections, or sales environment demonstrated through work or military experience
- Excellent knowledge of word processing tools and spreadsheets (MS Office Word, Excel etc.)
- Working knowledge of office equipment and computer hardware and peripheral devices
- Basic understanding of databases
- Good command of English both oral and written and customer service skills
- Great attention to detail
- High school degree or equivalent
Job Types: Full-time, Contract
Pay: From $18.60 per hour
Benefits:
- Dental insurance
- Health insurance
- Vision insurance
Schedule:
- Monday to Friday
Education:
- High school or equivalent (Required)
Work Location: One location
