DevOps Systems Analyst

DK Consulting Overview: Founded in May 2003, DK Consulting, LLC, a woman-owned small business, was formed to provide management and technology solutions based on industry best practices. DK Consulting, LLC works with multiple State, Federal, and Commercial customers, and our services range from providing customers with that one ‘critical resource’ to assuming responsibility for an entire IT project. We offer excellent benefits and provide exceptional employee management.

DK seeks a DevOps Systems Analyst to provide expert-level of technical services in the areas of planning, development, continuous integration, and continuous deployments for enterprise-level applications and custom integrated solutions, including major enhancements and interfaces, functions and features for the Health Benefit Exchange (HBX) solutions and other systems.

Client: Maryland Health Benefit Exchange

Start Date: April 1, 2024

Length of contract: 4 years

Interview mode: Virtual

Location: 750 East Pratt Street, 6^th Floor, Baltimore, Md 21202 (the resource may be required to work on-site or remotely on specific days as determined by the client)

Duties/Responsibilities

• Work with the development, testing, and operations teams and other DevOps engineers in setting up and maintaining the Maryland Health Connection system, application, and all related components in Cloud and traditional infrastructure
• Provide technical support to Application Development teams to aid the consumption of Cloud services and ensure adherence to CI/CD pipeline patterns and standards
• Collaborate and consult with infrastructure and system operations teams to help automate the end-to-end Operations of the applications and systems in AWS Cloud
• Design, build, maintain, document, and automate technical processes and operations using AWS cloud services
• Work with other DevOps team members to build tools and automation to configure/deploy/maintain our cloud technologies in AWS Cloud
• Work on several tools in implementing and deploying CI/CD solutions in AWS Cloud, such as Ansible, EC2, ELB, Jenkins, Git, Docker, S3, etc.
• Understand and consistently apply the attributes and processes of current application development methodologies
• Build, maintain, and monitor configuration standards
• Develop standards and codebase to monitor and alert various cloud-based systems and applications to help ensure SLAs and other performance metrics are met
• Monitor systems performance, troubleshoot errors, and debug
• Utilize a variety of platforms to provide automated and integrated systems and applications
• Provide technical input to the most complex and high-impact IT decisions for integrated solutions.
• Accountable for complex enterprise-wide applications and issues, translating highly complex technical concepts into requirements and solutions for peers
• Assist with integration testing and work with business teams to complete acceptance testing
• Participate in technical reviews during various stages of software and application development
• Adhere to all security, change control, and MHBE Project Management Office (PMO) policies, processes, and methodologies
• Note: The candidate must be flexible to work overtime as needed, including weekends, holidays, and off-hours

Minimum Qualifications

• Eight (8) years of experience designing, developing, maintaining, or supporting enterprise information technology platforms, applications, or solutions
• Five (5) years of hands-on experience with DevOps processes in a cloud environment, preferably with Amazon Web Services (AWS)
• Five (5) years of experience in automated configuration and deployment using tools such as Ansible, Chef, Puppet, Terraform, or other Infrastructure as Code (IAC) frameworks
• Four (4) years of experience in Continuous Integration/Continuous Delivery (CI/CD), Automation, and Orchestration
• Four (4) years of experience working with infrastructure design and deployment of applications in Amazon Cloud (AWS)
• Two (2) years of experience with Ansible, Jenkins, Maven, and Scripting
• Strong knowledge of the AWS cloud computing platform – EC2, S3 (Object Storage), VPC (Virtual Private Cloud), Lambda, EBS (Block Storage under high I/O), ELB (Elastic Beanstalk - load-balancing and autoscaling), ECS, EKS, CloudFormation for AWS Orchestration, CloudWatch, and RedShift
• Experience with the app and web server configuration and maintenance (JBoss, Apache Tomcat, or similar)
• Bachelor’s Degree from an accredited college or university in Computer Science, Systems Analysis, Information Systems or a related field

Preferred Qualifications

• Five (5) years of design, development, implementation, or maintenance experience with complex applications for health exchange systems, eligibility systems, or equivalent
• Three (3) years of software development experience with government Cloud deployments supporting high-volume, high-quality consumer applications
• Experience with AWS services like CloudFormation, IAM Policies, EC2, Lambda, S3, Glacier, Multi-Region VPC, Route53, Security Groups, ALB/ELB/NLB, API GW, WAF, Shield, KMS, CloudTrail, Config, CloudWatch, Config, Kinesis
• Hands-on experience with technologies like Docker, Git, NGINX. RDS, Elastic Beanstalk, VPC, Kubernetes
• Experience working with PostgreSQL and MongoDB databases in cloud environments
• Experience with Identity Provider (IDP) and Identity Access Management (IAM) technologies and solutions
• Experience with scripting such as Ruby, Python, or Bash
• Strong knowledge of Microservice and SOA architectures
• Familiarity with various traditional and innovative project management approaches, tools, and phases of the project lifecycle
• Experience with Agile software development practices
• Experience working with the Project Management Office (PMO) processes, policies, and procedures