Quality Assurance Analyst
Job Posting for Quality Assurance Analyst at DK Consulting, LLC
Position: Quality Assurance Analyst
Client: State of Maryland
Location: 100% onsite; 301 W Preston St, Baltimore, MD 21201
Duration: Three-month contract
Interview mode: Face-to-face
DK Consulting Overview: Founded in May 2003, DK Consulting, LLC, a woman-owned small business, was formed to provide management and technology solutions based on industry best practices. DK Consulting, LLC works with multiple State, Federal, and Commercial customers, and our services range from providing customers with that one ‘critical resource’ to assuming responsibility for an entire IT project. We offer excellent benefits and provide exceptional employee management.
Duties and Responsibilities:
- Provide overall quality control of scanning team to ensure health records are scanned properly and quality standards are compliant with customer’s specifications
- Provide corrective actions for process improvement as needed to the scanning team
- Compile and maintain evidence of Quality Assurance Review results, identifying areas for improvement, and sharing best practices
- Train team as necessary to ensure quality standards are being met
- Plan, perform and oversee inspection of scanned medical records
- Ensure scanning team is treating PII with proper security protocols
- Report on results of quality activities
- Coordinate with customer’s leadership quality assurance results and areas for improvement as needed
- Assist the Scanning Supervisor as needed
Minimum Qualifications: Must demonstrate the following experience by start and stop employment dates in resume.
- 2 years of previous QA experience preferred
- Candidates with previous experience on document scanning projects strongly preferred
- Previous EHR experience preferred
- Strong customer service skills required
- Superb computer competence, including experience with databases and Microsoft Office
- Knowledge of QA terms, tools, and methodologies
Education Requirement: High school diploma or equivalent
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