Job Posting for Operations Supervisor/Officer at DL Evans Bank
Job Description
The Operations Supervisor is responsible for directing and administering the operational efforts of the branch. He or she ensures that established operational and security policies and procedures are followed. He or she is also responsible training, directing and supervising branch operations staff. The Operations Supervisor ensures that customers are promptly and professionally served and provides general bank information and cross-sells services. He or she is responsible for business development and marketing of existing and prospective accounts.
RESPONSIBILITIES
Ensures that operations are conducted in accordance with established Bank policies and with legal and regulatory requirements
Supervises work scheduling and workflow of daily routine operations
Serves as a back-up to the teller and new accounts positions as needed
Compiles and accurately reports all financial data as required by government regulations
Implements changes to established policies and procedures within the branch
Ensures that all branch transactions are balanced at the close of each day
Counsels customers regarding their financial needs and services requested
Oversees individual accountability for the handling of cash and assists tellers in resolving balancing problems
Ensures that customers' requests and questions are promptly resolved
Establishes and maintains effective and professional business relations with customers and trade professionals
Markets and cross-sells other bank products and services
Stays informed regarding changes in lending standards and related legal requirements
Directly supervises branch personnel ensuring that high quality work and efficiency in operations are maintained
Supervises work scheduling and workflow of branch operations staff
Provides leadership through effective objective goal setting and communication
Ensures that personnel are well trained in all phases of their respective jobs
Serves as a representative for D.L. Evans Bank in the community
Keeps management informed of area activities and any significant problems or concerns
Attends and participates in meetings and committees as required
Maintains the professional reputation of D.L. Evans Bank
QUALIFICATIONS
High school diploma or GED required
At least three years of previous experience in retail banking operations (teller/new accounts) required
Knowledge of operations policies, and procedures required
Proven track record of community/civic/trade organization involvement and business development
Excellent written and verbal communication skills
Previous supervisory experience preferred
Associate's degree (A.A.) or equivalent from a two-year College or technical school preferred
Professional appearance, dress, and attitude
Company Description
D.L. Evans Bank is a community bank and has been since 1904. For many years, we have provided premier banking services to the residents of Southern Idaho and Northern Utah while fostering a working environment for our employees dedicated to teamwork and excellent customer service. If you are a dynamic and customer-driven individual, whether an experienced banker or just beginning your career, we encourage you to continue with this applicant friendly, online job application!
D.L. Evans Bank is an Equal Opportunity Employer (EOE/AA/W/M/Vets/Disabled). VEVRAA Federal Contractor.
Benefits
Medical Insurance
Dental Insurance
Vision Insurance
FSA
401(k)
Employee Stock Ownership Plan
Paid Vacation
Sick Time
Life Insurance
Long-term Disability Insurance
Salary.com Estimation for Operations Supervisor/Officer in Orem, UT
$52,454 to $66,594
If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution.
Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right.
Surveys & Data Sets
Sign up to receive alerts about other jobs with skills like those required for the Operations Supervisor/Officer.
Click the checkbox next to the jobs that you are interested in.