IT Specialist

• POSITION TITLE: IT Specialist Location: Del Rio, Texas
• FLSA: Non-Exempt
• Hire Pay: $17.10 per hour (DOE)
• Classification: Full time

• Managing and troubleshooting the technology systems that the company uses to maintain computer and software networks.
• Must respond to hardware problems, updating system software and tracking the data and communications used on the network.

• Administer network and data security, including directory, group policy, firewalls, virus protection, and email security
• Perform data backups to ensure all company-owned work is saved
• Install and update network system improvements
• Install and configure wireless networking equipment
• Monitor servers, LAN/WAN, and Wi-Fi to ensure full coverage
• Assist with the design, implementation, and support of new software and features
• Evaluate connectivity issues, equipment, and software and hardware
• Respond to IT issues; hardware maintenance, software, networking, etc.
• Provide helpdesk and technical support either by phone, remote access, or site visits
• Oversee troubleshooting for system errors
• Set up equipment for new users and employees
• Consult with vendors and clients to integrate and update company technology
• Ensure system optimization for all technology resources
• Anticipate and report the cost of replacing or updating computer items.

• Receives supervision from the CEO.
• Position has no formal assigned supervisory responsibility or authority. Must complete jobs without constant supervision.

• The principal duties of this position are performed in an office environment. 
• Works standing and sitting for prolonged periods of time while working on a daily basis.
• Sits, stoops, crawls, climbs, lifts, bends, kneels, pulls and pushes while performing job duties.
• Ability to lift equipment weighing up to 50 pounds.

• This position is subject to the DLP Services LLC,
• Drug Free Workplace Policy which includes: Post-Accident Testing, Random Testing, and/or Reasonable Suspicion Testing.

• High school degree or equivalent; bachelor's degree in computer science, information systems, or related field preferred
• Minimum 2 years’ experience in an information technology role
• Experience working with network and server management support
• Up-to-date knowledge of new systems, information, software, hardware, and upgrades

• Working knowledge of relevant operating systems, software and programming
• Excellent problem-solving and critical thinking skills
• Keen attention to detail
• Good organization, time management and prioritization
• Efficient troubleshooting abilities
• Outstanding organizational and time-management skills
• In depth understanding of diverse computer systems and networks
• Good knowledge of internet security and data privacy principles
• Effective communication skills, including speaking, writing and active listening
• Great customer service and interpersonal skills

Salary : $17