Field Service Technician & Assembler

Future-proofing the world of dry bulk handling

70 years ago, we made a choice at DMN-WESTINGHOUSE that has defined our future. As an independent company, we made it our mission to provide the world of dry bulk solids handling with high-end quality that would prove its value for year after year.

Rotary valves and diverter valves
Today, we’re one of the world’s leading suppliers of rotary valves and diverter valves for a vast range of dry bulk solids handling applications. We serve our customers with a worldwide network of dedicated distribution partners and our own offices.

Worldwide network
In our production facilities in the Netherlands, Germany and the USA, we manufacture high-end quality rotary valves and diverter valves, configured to meet any requirement, demand or application in a wide range of industries. As increasingly stricter regulations, demands and standards continue to challenge the dry bulk industry, we are uniquely positioned to meet these new standards regarding safety, hygiene and cleanability.

For our growing organization in the United States we are looking to expand our production and service team.

Job Purpose

Working on 2 sides of the operation, inside assembler and service and outside in the field as service technician, the best of both worlds.

Field Service Technician:
Be on-call to travel to customer worksite to repair and maintain DMN Incorporated’s entire product portfolio. Be the face of DMN-WESTINGHOUE towards the customer with an always positive mindset and commercial and technical sight.

Assembler:
Work as part of the Production team in West Memphis having responsibility for assembling products from DMN
Incorporated’s entire product portfolio or components of a single product. Assemblers can perform all tasks conducted by the team in the assembly process and their relevant tasks ,rotate through all or most of them rather than being assigned to a specific task on a permanent basis. May participate in making management decisions affecting the work. Includes team leaders who work as part of the team.

Tasks

• Be on-call to travel to customer/jobsite by car or plane for 1 to multiple days at a time
• Service and maintain products
• Inspect, operate, or test machinery or equipment to diagnose machine malfunctions.
• Perform routine maintenance, such as inspecting drives, motors, pneumatic actuators and systems, checking clearances or doing other preventive maintenance actions.
• Diagnose mechanical problems and determine how to correct them, checking blueprints, repair manuals, or parts catalogs, as necessary.
• Repair machines, equipment, or structures, using tools such as hammers, hoists, saws, drills, wrenches, or equipment such as precision measuring instruments or electrical or electronic testing devices.
• Maintain or repair specialized equipment or machinery located in mainly factories.
• Assemble, install, or repair wiring, electrical or electronic components, pipe systems, machinery, or equipment.
• Clean or lubricate shafts, bearings, gears, or other parts of machinery.
• Order parts, supplies, or equipment from catalogs or suppliers.
• Plan and lay out repair work, using diagrams, drawings, blueprints, maintenance manuals, or schematic diagrams
• Record type and cost of maintenance or repair work.
• Assembly of products
• Material handling and warehouse tasks
• Painting of products
• Repair of damaged products
• Perform quality checks on products and parts.
• Package finished products and prepare them for shipment.
• Rotate through all the tasks required in a particular production process.
• Shovel, sweep, or otherwise clean work areas.
• Review work orders and blueprints to ensure work is performed according to specifications.
• Complete production reports to communicate team production level to management.
• Determine work assignments and procedures.
• Maintain production equipment and machinery.
• Provide assistance in the production of wiring assemblies.
• Supervise assemblers and train employees on job procedures.
• Operate machinery and heavy equipment, such as forklifts.

Work Activities

• Getting Information
• Communicating with Supervisors, Peers, or Subordinates
• Identifying Objects, Actions, and Events
• Monitor Processes, Materials, or Surroundings
• Inspecting Equipment, Structures, or Material
• Evaluating Information to Determine Compliance with Standards
• Documenting/Recording Information
• Making Decisions and Solving Problems
• Performing General Physical Activities
• Controlling Machines and Processes

Detailed Work Activities

Assemble/Repair mechanical or electrical equipment.

• Clean work areas.
• Direct operational or production activities.
• Evaluate quality of materials or products.
• Maintain production or processing equipment.
• Operate forklifts or other loaders.
• Package products for storage or shipment.
• Plan production or operational procedures or sequences.
• Read work orders or other instructions to determine product specifications or materials requirements.
• Record operational or production data.

Work Content

Physical Demands the employee is occasionally Climb or balance; Stoop, kneel, crouch, or crawl; the employee is frequently Talk or hear; the employee is regularly Stand; Walk; Sit; Use hands to finger, handle, or feel; Reach with hands and arms;

Lifts Weight or Exerts Force Work Environment the employee is occasionally Up to 100 pounds; More than 100 pounds; the employee is frequently Up to 50 pounds; the employee is regularly Up to 10 pounds; Up to 25 pounds;

Visions

Specific vision abilities required by this job include Close vision; Distance vision; Peripheral vision; Depth perception;
Ability to adjust focus;

Work Environment the employee is occasionally Wet or humid conditions (non-weather); Work near moving mechanical parts; Work in high, precarious places; Fumes or airborne particles; Toxic or caustic chemicals; Outdoor weather conditions; Extreme cold (non-weather); Extreme heat (non-weather); Risk of electrical shock; Work with explosives; Risk of radiation;

Qualification

Education and Experience

Years of Experience 5

Education High School/G.E.D

Degree or Formal Training Preferred

Skills

Basic Skills

• Monitoring

Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.

• Active Listening

Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

• Critical Thinking

Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

• Active Learning

Understanding the implications of new information for both current and future problem-solving and decision-making.

• Speaking

Talking to others to convey information effectively.

• Reading Comprehension

Understanding written sentences and paragraphs in work related documents.

Social Skills

• Coordination

Adjusting actions in relation to others' actions.

• Social Perceptiveness

Being aware of others' reactions and understanding why they react as they do.

• Instructing

Teaching others how to do something.

• Persuasion

Persuading others to change their minds or behavior.

• Service Orientation

Actively looking for ways to help people.

Complex Problem Solving Skills

• Complex Problem Solving

Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.

Technical Skills

• Equipment Maintenance

Performing routine maintenance on equipment and determining when and what kind of maintenance is needed.

• Operation Monitoring

Watching gauges, dials, or other indicators to make sure a machine is working properly.

• Repairing

Repairing machines or systems using the needed tools.

• Quality Control Analysis

Conducting tests and inspections of products, services, or processes to evaluate quality or performance.

• Operation Monitoring

Watching gauges, dials, or other indicators to make sure components and end products are in compliance with quality standards

• Operation and Control

Controlling operations of equipment or systems.

• Maintenance

Performing routine maintenance on buildings and equipment and determining when and what kind of maintenance is needed.

• Troubleshooting

Determining causes of operating errors and deciding what to do about it.

System Skills

• Judgment and Decision Making

Considering if there is a decision to be made effecting cost that all decisions should be approved by a supervisor or manager. Considering the relative costs and benefits of potential actions to choose the most appropriate one.

• Systems Analysis

Determining how a product should work and how changes in assembly conditions, operations, and the environment will affect outcomes.

• Systems Evaluation

Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the end product.

Resource Management Skills

• Time Management

Managing one's own time and the time of others.

• Management of Personnel Resources

Motivating, developing, and directing people as they work

• Management of Material Resources

Obtaining and seeing to the appropriate use of equipment, facilities, and materials needed to do certain work.

• Management of Financial Resources

Determining how money will be spent to get the work done, and accounting for these expenditures.

Desktop Computer Skills

• Databases

Using a computer application to manage large amounts of information, including creating and editing simple databases, inputting data, retrieving specific records, and creating reports to communicate the information.

• Graphics

Working with pictures in graphics programs or other applications, including creating simple graphics, manipulating the appearance, and inserting graphics into other programs.

• Internet

Using a computer application to create, manipulate, edit, and show virtual slide presentations.

• Navigation

Using scroll bars, a mouse, and dialog boxes to work within the computer's operating system. Being able to access and switch between applications and files of interest.

• Presentations

Navigating the Internet to find information, including the ability to open and configure standard browsers; use searches, hypertext references, and transfer protocols; and send and retrieve electronic mail (e-mail).

• Spreadsheets

Using a computer application to enter, manipulate, and format text and numerical data; insert, delete, and manipulate cells, rows, and columns; and create and save worksheets, charts, and graphs.

• Word Processing

Using a computer application to type text, insert pictures, format, edit, print, save, and retrieve word processing documents

Knowledge Required

• Production and Processing
• English Language
• Mechanical
• Mathematics
• Customer and Personal Service
• Education and Training
• Public Safety and Security

Tools

• All hand, electrical and pneumatic tools to perform the job

Technology

• Computer aided design CAD software
• Spreadsheet software
• Word processing software
• Calendar and scheduling software
• Data base user interface and query software
• Enterprise resource planning ERP software
• Office suite software

Job Type: Full-time

Pay: $20.00 - $25.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday
• On call
• Overtime
• Weekend availability

Supplemental pay types:

• Bonus pay

Ability to commute/relocate:

• West Memphis, AR: Reliably commute or planning to relocate before starting work (Required)

Education:

• High school or equivalent (Preferred)

Experience:

• Assembly (Preferred)
• Field service (Preferred)

Work Location: In person

Salary : $20 - $25