The Implementation Analyst is responsible for performing implementation tasks and partnering with our Project Managers to deliver accurate and timely solutions on our projects. The Analyst will participate in projects from a post-sales status through the implementation process until the customer is live on the ERP platform. As an Implementation Analyst, you will have ownership of project tasks, including system configuration, business process consultation, data transformation, testing, training, and software launches. Additionally, you will partner with our team to deliver implementations, drive strategic customer projects, and participate in cross-functional teams to set up customers for success.
RESPONSIBILITIES AND DUTIES:
KNOWLEDGE, SKILLS, AND ABILITIES:
Understanding of ERP System concepts; understand business processes, firm grasp of accounting principles and procedures.
Strong verbal and written communication skills for training, emails, documentation, presentations, etc.
Good analytical, logical, research and problem-solving skills.
Ability to apply Project Management principles and utilize DMSi’s project methodology to provide and manage professional services.
Ability to positively interact with all levels of the company and with others outside the company.
Ability to maintain a high degree of tact, professionalism, and confidentiality.
EXPERIENCE AND EDUCATION:
Bachelors degree in Supply Chain Management, Business Administration, Finance, Accounting, MIS, or equivalent work experience.
WORK EXPERIENCE AND PHYSICAL DEMANDS:
Normal office environment with use of computers and telephone systems; no unusual physical demands.
Travel to customer locations including overnight, business air travel, and car rental.
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