What are the responsibilities and job description for the Dispatcher position at dmx Express Transport inc?
Dmx Express Transport is looking for a full-time detail-oriented truck dispatcher to match trucks with available loads internally and externally and provide quality output to our customers. In this role, you will lead the way in supporting the customer service platform by delivering the resources and vital information about units and any other important detail updating the customer. Ultimately, we are looking for a dispatcher whose multi-tasking skills, and organizational skills translate into exceptional freight delivery services in a fast-paced environment.
Responsibilities:
- Establish excellence in building relationships, and the Mastery of the “ASK
- At all times, ensure Owner/Operators, and company drivers have all the necessary load information, as agreed with the customer
- Knowing all of the drivers and equipment locations at all times from check calls and GPS tracking
- Address all issues that arise during the dispatch process
- Handle and ensure drivers arrive at their destination in a timely manner
Qualifications:
- Must have a High School Diploma or GED
- Must be capable of working under tight time constraints in a high-pressure environment
- Have the ability to work independently and as a team member
- Self-motivated and disciplined
- Basic knowledge of PowerPoint, Excel, and Word
- Proficient in Outlook and Sylectus
Job Type: Full-time
Pay: $30,000.00 - $40,000.00 per year
Schedule:
- 8 hour shift
- On call
Supplemental pay types:
- Bonus pay
Ability to commute/relocate:
- Dorr, MI 49323: Reliably commute or planning to relocate before starting work (Required)
Education:
- High school or equivalent (Required)
Experience:
- Dispatching: 2 years (Required)
- Supervising: 2 years (Required)
License/Certification:
- Driver's License (Required)
Work Location: One location
Salary : $30,000 - $40,000