Applications Engineer & Sales Support

Description

DN Solutions, formerly Doosan Machine Tools, is a leading global manufacturer of CNC turning and milling machines, and the home of #MachineGreatness. We build a range of CNC machines for leading manufacturers in the Aerospace, Automotive, Defense, Energy, Medical, Electronics, Agriculture and Semi-conductor industries.

Come join us and be part of our team as we achieve our growth goals to expand our Technical Service Center located in Schaumburg, Illinois.

This is what you will do

• Conduct pre-sale activities and reviews including customer visits, evaluation of opportunities, machine assessment and recommendations, part processing recommendations and development of turnkey proposals.
• Turnkeys: develop a manufacturing process by generating machine cutting program(s), implementing tooling, and fixturing based on a customer’s proposal while maintaining a mandated schedule, cycle time and quality level.
• Provide technical customer support to our distributors and key account customers in programming, processes, and training.
• Design and implement cutting demos with a focus on new technologies and products.
• Develop and present contents of scheduled programming classes to both internal and external customers.
• Support the full sales life cycle by performing customer visits, product demonstrations, time studies, etc.
• Communicate with internal sales force and customers regarding project process updates.
• Support training and/or coaching of internal and external customers in relation to advanced manufacturing concepts and full product line.
• Execute other technical tasks related to special events and/or sales support on an as needed basis.
• Performs other related duties as assigned, such as Open Houses and Trade shows.

What you will bring

• Minimum 5 years of experience with Fanuc controls
• Minimum 5 years of experience in a manufacturing environment (Tool & Die, low volume job shop, high volume production, etc.)
• Minimum 5 years of experience with G&M codes programming Multi-Task Turning Center and 5 Axis Machining, process engineering (tool selection, operations sequence, documentation etc.), setup, and operation of 5 Axis CNC VMC, HMC, and/or multi-Task turning machines.
• 3 years of experience with the Microsoft suite of products (Word, Excel, PowerPoint, etc.)
• Project management tools (Gant Charts, Action Plans, etc.) and lean concepts.

Preferred Qualifications:

• 2 years degree minimum or equivalent experience in a skilled trade related to machine tool technology, 4 years degree is a PLUS.
• Minimum 5 years of experience with Mastercam, Esprit or Hyper Mill.
• Minimum 5 years of experience with manual G-code programming and 5-axis programming.
• Prior experience with similar product line to SMX, DVF Doosan Machines, BIG PLUS.

We offer competitive pay based upon experience.

Good benefits are important to our employees and their families. Many benefits are 100% paid by the employer including medical, prescription, dental, life and disability income insurance. We also offer a 401k retirement plan with company match, paid vacation, personal days, paid holidays, and a subsidized lunch program.

Our success is driven by our team of talented, dedicated individuals working closely together to meet or exceed customer expectations. Take the next step in your career and become part of our fast-growing company.

DN Solutions America is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.

Qualifications