Security Captain

Join us at Sesame Place and help bring joy, excitement, and lasting memories to people from around the world. We're seeking enthusiastic, dedicated, and hard-working individuals to become our Ambassadors. Come and play an important part on our incredible team today! What you get to do: As a Security Captain, you will lead the entire Security Team during both operating and non-operating hours to ensure a safe atmosphere for our employees and guests. This position will balance Security/Law Enforcement practices with that of Safety including Medical Response procedures, Fire Prevention, and Incident Management. You will: Lead all Security team in daily operations and special events Provide a level of consistent supervisory coverage in rotation with the leadership team Responsible for development and performance management of Security team and adherence to department safety initiatives. Develop and implement all security training programs Ensure all uniformed security officers adhere to all park policies and procedures with safe keeping of guests, employees, animal collection and company assets Review and evaluate daily security activities and ensure proper and timely documentation and retention of all related records and reports Document and disseminate critical information in a timely manner Develop and maintain partnership and communication with all levels of outside law enforcement to include- local, federal, state law enforcement, judicial system and other security departments within SEA Parks and Entertainment Respond to significant incidents that occur during the shift and provide guidance and leadership necessary to ensure the needs of guests and employees are met to the high standards of SEA including verbal and physical disputes, disorderly behavior, unauthorized entry, theft, lost children and lost articles Consistently practices safe work habits including but not limited to use of personal protective equipment, lifting, driving, and reporting of unsafe situations Consistently demonstrates courteous and professional behavior in all work aspects with all team members and guests Perform other duties as assigned What it takes to succeed: Experience in loss prevention, training, investigative procedures and court system preferred Must have or become CPR/AED and First Aid certified; State license(s) and applicable certification(s) required Must complete OC Spray and Handcuff training and obtain a certification through a class provided by Sesame Place Possess ability to define problems, collect accurate data, establish facts, and draw valid conclusions Pennsylvania ACT 235 Certification Strongly Preferred Must have excellent written and verbal communication skills as well as interpersonal skills Possess strong organizational skills and the ability to motivate people Must have comprehensive knowledge of applicable local, state and federal ordinances as it applies to security and law enforcement Experience in conducting training on security policies and procedures required Possess general understanding of common safety requirement. Experience in loss prevention and investigative procedures required Must possess basic computer skills What else is important: Must be 18 years of age or older College degree or equivalent military, law enforcement or security experience required Three (3) years supervisory/management experience in Security, Law Enforcement, Military or related field Must have no significant performance deficiencies within a six (6) month period Valid State Driver's License with driving record that meets requirements of the SEA driving policy. Must be able to lift, push, pull and/or carry up to 50 lbs Position engages in extensive walking and standing throughout entire work shift Perform the following physical activities: kneeling, squatting, bend floor-to waist/waist-to-overhead, reach overhead, simple grasp and fine hand manipulation tasks (use of tools/keyboard/writing) Perform cleaning duties, including use of cleaning chemicals Must be willing to comply with all SEA grooming guidelines and employment standards Must be able to work indoors and outdoors, in varying weather, to include extreme heat and cold temperatures Must provide flexible, consistent availability (including nights, weekends and holidays) and adhere to our Holiday and Availability agreement. Consistently practice safe work habits including the use of Personal Protection Equipment (PPE) and reporting unsafe situations Ability to successfully complete all legal, company and department training requirements within established timelines The perks of the position: Paid Time Off Complimentary Park Tickets and Passes Park Discounts on Food and Merchandise Medical, Dental, and Vision Insurance 401K Retirement plan Voluntary Insurance Life Insurance Disability Benefits Tuition Reimbursement Dependent and Health Care Flexible Spending Accounts Employee Assistance Program Legal Assistance Plan EEO Employer: SEAWORLD PARKS & ENTERTAINMENT IS AN EQUAL OPPORTUNITY EMPLOYER. ALL APPLICANTS WILL BE CONSIDERED WITHOUT REGARD TO AGE, RACE, COLOR, RELIGION, GENDER, NATIONAL ORIGIN, SEXUAL ORIENTATION, GENDER IDENTITY OR EXPRESSION, DISABILITY OR COVERED VETERAN STATUS. SeaWorld is a world-renowned leader in the themed-park and entertainment industry. Our success is built on a passion for caring for animals and a dedication to delivering positive, memorable experiences to people from around the world. We’re also committed to helping ambitious people achieve their professional best. We’re always seeking exceptionally skilled and knowledgeable individuals for a variety of roles throughout our organization.