Assistant Office Manager

Are you a highly organized and adaptable professional with a passion for healthcare? Join our team as an Assistant Manager and play a crucial role in ensuring the seamless daily operations of our medical office. Your leadership skills, attention to detail, and commitment to patient care will contribute to the success of our practice.

Responsibilities (including but not limited to):

Office Operations:

• Collaborate with the Office Manager to manage staff schedules, ensuring optimal coverage and efficient workflow.
• Assign tasks and responsibilities to staff members, fostering a collaborative and supportive work environment.
• Cross-train in various office positions, providing valuable support and flexibility when needed.
• Ensure compliance with applicable laws and regulations, including HIPAA and OSHA.
• Maintain a clean and organized office environment, creating a professional and welcoming atmosphere.

Patient Care and Checkout:

• Provide exceptional patient care by addressing inquiries, concerns, and complaints with professionalism and compassion.
• Handle "checkout" duties, efficiently ringing up patients at the end of their visit.
• Educate patients about the benefits of nutritional supplements, leveraging your baseline knowledge in nutrition, exercise, and health.
• Assist patients with questions related to supplements, offering accurate information and recommendations.

Health Seminars/Classes:

• Lead informal group seminars or classes with patients to promote health education and wellness within the community.

Quality Assurance:

• Collaborate with the Office Manager to uphold high standards of patient care and service.
• Address patient complaints promptly and professionally, ensuring satisfactory resolution.
• Participate in quality improvement initiatives, suggesting and implementing process enhancements for optimized office operations.

Communication and Accountability:

• Foster effective communication and teamwork among office staff, cultivating a positive and cohesive work environment.
• Demonstrate self-starting behavior, taking initiative to address challenges and contribute to the team's success.
• Show accountability and dependability by consistently showing up for work on scheduled days, ready to support the team and serve patients.

Qualifications:

• Proven experience in a healthcare or medical office setting.
• Excellent organizational and time management skills, prioritizing tasks and meeting deadlines.
• Proficiency in Microsoft applications.
• Exceptional interpersonal and communication skills, effectively working with diverse individuals and groups.
• Strong leadership qualities, motivating and inspiring a team.
• Detail-oriented with a high level of accuracy and quality.

Preferred (not required):

• Baseline knowledge of nutrition, exercise, and health.
• Computer-savvy and artsy, with the ability to design basic materials for patient information.
• Experience leading informal group seminars or classes.
• Certification as a phlebotomist or medical assistant.
• Bilingual capabilities.

Join us in promoting health and wellness while enjoying a collaborative work environment that values your unique skills and dedication!

Job Type: Full-time

Pay: $20.00 - $22.00 per hour

Benefits:

• Employee discount
• Paid time off

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Experience:

• Medical office: 3 years (Preferred)
• Management: 1 year (Preferred)
• Sales: 2 years (Preferred)
• Health coaching: 1 year (Preferred)

Language:

• Spanish (Preferred)

Work Location: In person