Team Lead

Description

Dogtopia, the industry leader and fastest-growing dog daycare, boarding and spa services company has an immediate opening for an energetic, organized, business-minded individual to lead our team as Canine Coach.  

All positions at Dogtopia including, Front Desk, Rover, General Manager, Team Lead often begin as a Canine Coach. Extensive training is provided for this position to ensure you are comfortable, safe and enjoy your job. We want you to succeed and we will work hard with you to ensure you are successful. Additionally, this position has potential to grow significantly as we expand locations across the Treasure Valley.

This position begins as part-time and you must be 18 years or older to apply.

What we offer: Let’s look at what Dogtopia does for you

• It’s always "bring your dog to work day!"
• Competitive Wages, Holidays, Bonuses and Flexible Scheduling.
• Education in dog behavior, dog obedience, and training, as well as, certifications.
• Fun, dynamic team culture with colleagues at more than 180 locations nationally.
• This position reports directly to the Operations Manager.

Requirements

What you offer: Let’s look at what you will bring to Dogtopia

• Personal Characteristics:
• Must love dogs!
• Have an eagerness to learn, be engaged and support your teammates.
• Enjoy working Independently and being in charge of your assigned playroom.
• Prefers to keep things in order and clean for the health of our furry friends.
• Can handle occasionally chaotic situations while remaining calm.
• Qualifications
• Ability to spend up to 100% of work time standing.
• Ability to work flexible day and hours, including holidays and weekends.
• Must be able to lift up to 40 pounds.
• Must have an eagerness to learn, be engaged and support your teammates.
• Ability to complete all required training within scheduled times.
• Supervise Playrooms
• Maintain control of a large group of open-play dogs.
• Engage in stimulating, fun, educational activities and games with the dogs.
• Continuously walk the room to reward positive behaviors and re-direct escalated play.
• Quickly address behavioral issues without the use of force or physical punishment.
• Educate the dogs by teaching them to follow basic commands such as sit, down, and stay.
• Attend to any dogs with special needs.
• Keep playroom safe & healthy
• Keep playroom clean at all times.
• Complete daily and weekly cleaning assignments to maintain a safe, clean play environment.
• Follow proper protocols with pet safe cleaning solutions.
• Health & spa
• Ability to bathe any size dog using state of the art facility.
• Ability to trim nails, clean teeth and clean ears.
• Meet high standards in administering medication and following allergy protocols.
• Customer Service & Teamwork
• Work as part of a team to make every day the most exciting day ever!
• Effectively communicate with management and team members.
• Maintain a positive attitude with a desire to improve our operational efficiency.
• Own your personal development by looking for opportunities to grow and learn each day.
• Practice the "3 S’s" (Smile, Story and Satisfaction). 
• ENJOY your team! GROW with your team! And PLAY to your fullest potential!
• Live by our Dogtopia-isms, the rules by which we operate

We LOVE life unconditionally like a dog. 

We STAY loyal to our pack.

We CHASE the absolute highest standards of safety. 

We PLAY to our fullest potential.

We TREAT every day like It’s the Most Exciting Day Ever!

As the Canine Coach you are responsible to ensure our furry friends are safe, and experience their best day possible each and every day they come to Dogtopia.

Top 5 Reasons you will LOVE being a Dogtopian

1. Your customers are ALWAYS super happy to see you.
2. You will make money doing something that makes you SMILE every day.
3. Flexible schedules and super supportive colleagues.
4. Advancement opportunities and interesting training.
5. Free day care for you dog.

Please take a moment and watch this short video to learn more about the brand: https://www.youtube.com/watch?v=9FONo1u85eY