What are the responsibilities and job description for the Front Desk Receptionist position at Dogtopia - Paws Up LLC?
Sales Associate
Dogtopia, the industry leader in dog daycare, boarding, and spa services has an immediate opening for an energetic, organized, business-minded individual to lead our sales effort. This is a role for someone with a proven ability to create and manage multiple lead generation efforts and close a sale – passes and memberships.
ABOUT YOU:
- You love dogs.
- You’re fast paced, self-driven with a strong sense of urgency.
- You’re organized and detail oriented.
- You thrive when you have multiple challenges on your plate.
- You like meeting and interacting with new people.
- You have a passion for sales and client experiences
- You have high energy and love customer service.
- You like to work with others and build a teamwork consensus
- You’re lively, enthusiastic and a very strong communicator.
IF YOU ARE SEEING YOURSELF IN THESE WORDS, WE’D LOVE TO TALK TO YOU!
ABOUT US:
We’re Dogtopia and we are a unique breed! We love and care for our Pet Parents’ pups like they are our own. A big part of our success is that we hire great people, who love dogs, and we treat them exceptionally well and reward them for their excellence. We provide you with the industry best training, and we equip you with the skills to make every day the Most Exciting Day Ever for every dog in our care. This is why Dogtopia is the industry leader and wins customer driven awards and recognition year after year!
We are also proud to be deeply invested in giving back to our communities through our Dogtopia Foundation’s initiatives with a mission that Enables Dogs to Positively Change Our World.
THE PRIMARY RESPONSIBILITY OF THE SALES ASSOCIATE IS TO BE A BRAND AMBASSADOR IS TO GROW THE NUMBER OF DOGS IN DAYCARE
- Fully understand the daycare and boarding model
- Fully understand and be able to effectively explain the benefits of our services
- Sell passes and memberships to new pet parents
- Convert generated leads to a Meet and Greet at the Center
- Convert the Meet & Greets to a pass or membership sale
- Conduct the 11 Stop Tour to prospective pet parents at the Meet & Greet
- Manage the communications between prospective leads and the store
- Achieve agreed upon sales targets and outcomes within schedule
- Give exceptional customer service and able to educate as well as communicate with all Pet Parents on a daily basis
- Manage the social media page to engage and promote our daycare.
- Help facilitate weekly daycare events
- Off site guerrilla marketing and building local partnerships at times to generate new leads while promoting the store in a professional/friendly/energetic way.
REQUIREMENTS
- Proven work experience in sales
- Knows how to professionally grow the stores social media page.
- Highly motivated and target driven with a proven track record in sales
- Excellent selling, communication and negotiation skills
- Exceptional customer service skills both in and out of the store.
- High energy and passion for Dogtopia and growing a business!
- Prioritizing, time management and organizational skills
- CRM/POS system knowledge.
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- Relationship management skills and openness to feedback
The Rules by which we, as DOGTOPIANS live by:
We LOVE life unconditionally like a dog.
We STAY loyal to our pack.
We CHASE the absolute highest standards of safety.
We PLAY to our fullest potential.
We TREAT every day like it’s the Most Exciting Day Ever!
Job Type: Part-time
Benefits:
- Flexible schedule
Shift:
- Day shift
- Night shift
Weekly day range:
- Weekend availability
Ability to commute/relocate:
- North Palm Beach, FL 33408: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
- What excites you most about this position?
- How does your previous experience relate to this position?
- Are you willing and able to work evenings, weekends, and holidays?
- What does Customer Service mean to you?
Work Location: In person
Salary : $23,700 - $30,100