What are the responsibilities and job description for the Branch Manager- Modesto, CA position at Doma?
The Opportunity
Doma is looking for an experienced title/escrow professional. The ideal candidate is growth minded, has excellent leadership skills with a desire to grow and transform the industry!
Responsibilities:
- Maintaining confidentiality
- Responsible for supervising reception, administrative and secretarial support staff
- Function as Escrow Officer
- Responsible for personnel and payroll policy administration, enforcement, and compliance
- Monitors exempt and non-exempt associate attendance
- Acts as liaison between associates and Corporate Human Resources
- Responsible for generating or updating personnel information to Corporate Human Resources for all associates
- Participates in investigations, personnel meetings, counseling meetings, performance evaluation meetings, as necessary
- Supervision of messenger, including dispatching messenger daily on short and/or long distance runs
- Responsible for Office Services, including maintaining office equipment; purchasing office supplies. Provides insurance and leasing information.
- Responsible for Accounts Payable approvals
- Monthly Aged Trial Balance: Supervises, review, disposition and follow up
- Accounts Receivable Aging Report: Supervises, review, clearing of credit balances, write-off of small balances, calls on delinquent accounts, follow-up letters and monthly statements
- Negotiates for Service Contracts and equipment
- Training: assists corporate accounting staff with training of county personnel
- Responsible for customer service complaints from Realtors, lenders, home owners, etc
Experience/Requirements:
- 5 years title industry experience
- Demonstrated supervisory skills
- Professional communication skills
- Computer proficiency, general administrative skills and clerical skills
- One year responsible Escrow Closer experience (or two years general escrow experience)
- Capable of processing standard sale, subdivision and loan only escrows without assistance
- Ability to attract and maintain acceptable base of customers
- Ability to prioritize, handling multiple tasks and meeting deadlines
- Ability to resolve escrow problems
- Computer, organizational and math skills
- Notary Public Commission
- Drivers license
Above all, we are a dynamic team looking for energy and a results driven mindset to provide unique value as we transform the Title and Insurance processes!