Receptionist/Secretary

Summary: We are seeking a Receptionist/Secretary to perform various office duties

Location: Batavia, NY 14020

Target Work Schedule: Monday to Friday 9AM to 5PM

Target Duration/End Date: December 2023

Description of Roles and Responsibilities:

· Reviews application to determine potential eligibility for admission to the home

· Provides information to applicants and their families related to admission to the facility

· Obtains and completes all necessary admission and readmission paperwork

· Responds to referrals in a timely fashion

· Provides consistent and timely follow-up with applicants/families through appointments, phone calls, etc.

· Conducts personalized appointments, tours, and coordinates the application process

· Schedules and provides tours or makes arrangements for another staff member to do so if unavailable

· Coordinates and conducts pre-admission meetings

· Initiates insurance checks by providing information to appropriate staff

· Contacts previous Primary Care Physicians, etc. to secure all immunizations

· Ensures applicant TB screening is completed

· Enters pre-admission orders and demographics into Electronic Health Record

· Settles resident into room, ensures clothes go to laundry for labeling and all electrical items are inspected

· Meets with family members at admissions to conduct and review all Admission Agreements

· Provides strong customer service

· Works in a high pace environment managing several cases, families, hospitals, discharge planners and internal staff simultaneously to get resident admitted within 24 hours

· Other duties assigned as need arises

Mandatory/Minimum Qualification, Skills, Experience Requirements:

Associate or Bachelor's degree preferred. And at least three years’ experience in an office environment providing program support or administrative assistance for multiple staff with varying job responsibilities

Qualification, Skills, Experience Requirements:

· Highly proficient in the use of Microsoft Office, including Word and Excel

· Excellent organizational, interpersonal, customer service and written communications, in addition must be comfortable. answering and responding to telephone calls and inquiries in a professional manner

· Ability to work as part of a team and independently

· Ability to deal with multiple priorities and competing deadlines

· Attention to detail is a must

· Answering switchboard- transferring calls & providing information

· Using Zoom, Microsoft Teams, and other platforms for providing virtual services. Managing multiple tasks

· Ability to meet required timelines and prioritize duties to meet those timelines

· Ability to monitor vendor accounts and process payments/cancellation of payments in a timely fashion

· Ability to learn specific computer programs

(Resume must stand alone in demonstrating qualifications and experience)

Other Notes:

1. Resume must stand alone in demonstrating qualifications and experience

2. Please take a moment to review the job details, including qualification requirements, location, duration, and pay rate, before you apply

3. Please complete the screening questions for your application or include a cover letter with more information for us and the hiring team to consider

4. We encourage you to complete the Skills Tests to demonstrate your skills

5. Where required, consider submitting proof of licensure with your application

6. Where applicable, consider including samples or examples of your work that demonstrate your capabilities with your application

7. Where relevant, please include your LinkedIn page, at least 3 professional references, a copy of your diploma or other proof of licensure/professional certifications, and your USC / GC / H4 / H1B. We do not accept C2C applicants without this information

8. Your application must have your full legal name and current contact information

9. There may be cases where the hiring team requires two or more professional references with application

10. We partner with companies to offer and deliver projects and solutions to our clients Some positions may be hired through our partners

(Ref#:2082023)

Why work with us:

At Donia, we foster a culture of growth. We recognize that everyone brings unique skills and experiences to their work and that the company is better for such diversity. We encourage you to pursue your interest and grow within the company. We promote from within because we value and reward contributions.

About us:

We are a Business Management Consulting, Staff Augmentation and Workforce Solutions firm.

Our founder is an engineer and seasoned business management consultant. The values of precision, quality, and reliability are embodied in all our work

We aim to delight our clients through the high quality of our service. So much so, that almost all our contracts are through Word of mouth and referrals. Because for over fifteen years, we have worked with Non-profits, City, State, and Federal Agencies – strategizing and putting together specialized teams that can tackle any project

Donia's team of collaborative solution-finders will meet you where you are and build the system that will get you to your goals. Let us know how we can use our Business Consulting and Staff Augmentation and Workforce Solutions expertise to help you

About our Benefits Program

All Donia LLC full-time staff have access to our benefits program. Features include but not limited to:

· Health insurance

· Dental Insurance

· Vision Insurance

· Paid Time Off

· 401(k) Plan

· Disability

· Life insurance

Donia LLC is an equal opportunity employer

Job Types: Full-time, Contract, Temporary

Pay: $17.00 - $23.00 per hour

Schedule:

• 8 hour shift
• Monday to Friday

Ability to commute/relocate:

• Batavia, NY 14020: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Did you review and are okay with the job details - including qualification requirements, location (including In-Person as applicable), duration, and pay rate W2?

Work Location: In person

Salary : $17 - $23