Redefine your Life today!
Become a Bilingual
Donor Support Coordinator and help save lives!
Employee Benefits:
Training starts at $26.02
Shift Differential from
$1-$3 per hour
Regular overtime
available
Total hourly average after
training and certification=$30.93-$32.93 =/hour circa 64-$68.5k
Organizational Incentive
Program Annually, up to 10% (7% at target)*
Very Generous Medical,
Dental & Vision Insurance
Paid Life Insurance and LTD
Insurance
Voluntary Life Insurance
options
403(b) Retirement
Plan w/ employer match
(15) Days Paid Time off
(PTO)
(10) Paid Holidays
Generous Tuition Assistance
Program
Employee Assistance
Program
Employee Wellness
Program
Tobacco Free Workplace
Donor
Network of Arizona (https://www.dnaz.org/) offers a competitive salary and
benefits, but more importantly offers work in a field that touches lives every
day as we connect the generosity of donors to those in need for the purposes of
life saving donation.
Job Duties:
The Bilingual Donor Support Coordinator screens patient medical and social
history with nurses, family members, administrative personnel and technicians;
donor case management, customer service, adherence to policy, bulletins and
advisories.
Document accurately, thoroughly, timely, and professionally according to
department procedures.
Coordinates and dispatches technician teams; Obtains and verifies the legal
consent.
Communicates and guides next of kin family members providing information about
the gift of donation immediately after the loss of a loved one.
Must be able to retain and recall knowledge, leverage experience and training
to obtain and accurately document a vast array of medical and social history
for the purposes of transplantation.
Qualifications:
Bilingual In Spanish and English
Bachelor's Degree or higher
Excellent verbal communication and written skills
Basic computer literacy with a minimum typing speed of 25 wpm
Definitive Team Player
Knowledge, work, and life experience to connect with families in a meaningful
way
Must demonstrate and draw from experiences, this is not an entry level
position
Prior management experience a plus-Prior Scribe experience a plus
Come
Join the Team!
Donor Network of Arizona is seeking an emotionally strong, genuine,
compassionate, intuitive and mission driven individual to medical screen
patients with hospital staff, medical examiners, nurses, and organ recovery
coordinators, evaluating lifesaving transplant donation
suitability.
This Bilingual Donor Support Coordinator must possess a strong desire to help
others and be comfortable frequently working with families over the phone at
their most devastating time of loss. Our ideal candidate is someone who thrives
in working as part of a team of professionals dedicated to on-going learning
with one another in a collaborative style. Challenging work but incredibly
fulfilling for an individual seeking purpose-driven and life changing work for
themselves and for the families they meet. Because of the nature of the work,
this person must have proven experience in managing and resolving conflict in a
positive way. You must possess excellent communication and
relationship-building
skills. Working knowledge of various cultures and their beliefs as well as
experience with diverse populations is a real benefit.
You will enjoy a great 12-hour work schedule. This is a 24/7 operation with
shifts based on seniority and this position will join the night shift from
7pm-7am. Night, evening and weekend shift differential from $1-3 per
hour. Extensive training, coaching and development leading to competency
certification as required to perform job duties Challenging work but incredibly
fulfilling for an individual seeking purpose-driven and life changing work for
themselves and for the families they meet.
We have an amazing culture and workspace in our new Tempe, located 2 miles west
of the ASU campus.
Donor Network of Arizona is a Drug free workplace
COVID-19 Vaccination required for this position. ADA/EEO
reasonable accommodation employer.
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