What are the responsibilities and job description for the Waiter / Waitress position at DoubleTree by Hilton Washington DC...?
Our busy restaurant is looking for servers with a friendly smile and a cheerful customer service attitude to set the tone for our guests to enjoy their dining experience with us. You will serve our guests in the restaurant by ensuring that they are seated promptly, their orders are taken, prepared, and served timely, and that tables are cleaned and ready for the next guests. Our ideal candidate maintains a friendly and courteous demeanor toward our guests and coworkers while providing exceptional customer service to our guests. This position is ideal for you if you enjoy interacting with others and have a strong sense of responsibility. If this describes you, apply now!Responsibilities:
- Participate in pre-shift and department meetings to gain a thorough grasp of all products, services, and facility activities
- Accept correct payment from guests and guarantee the accuracy of the guest check and manner of payment to protect both the client and the business from any transaction mistakes
- Maintain complete knowledge of menu items, ingredients, and daily specials to answer client queries and provide recommendations
- Promptly seat guests when they arrive, take food and beverage orders, serve meals on time while accommodating any special requests
- Restock and clean as instructed, including side work for opening and closing of the restaurant
- Candidates must have completed high school or received similar certification (GED)
- Must have a strong focus on putting the guest first with exceptional customer service experience
- Possesses strong, organizational and time management skills
- We prefer some experience working in the food service industry
- Excellent communication and interpersonal skills for working with customers and other team members
Your stay starts with a freshly baked chocolate chip cookie on arrival – the friendly service and thoughtful touches continue from there. Our stylish guest rooms and suites include all the comfort and amenities you need. Enjoy our restaurants and bars, modern wellness facilities, and event space with handy planning resources.
Salary : $27,400 - $34,700
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