Counter Technician

This recruitment is to fill two (2) vacancies.

**Applications are reviewed regularly and hiring may occur early in the recruiting process. Individuals are encouraged to apply immediately.** 

COMPENSATION &BENEFITS:
 0-3% Merit upon successful completion of the probationary period and 0-3% annual merit increases thereafter based upon evaluation score.
 Benefits include:                         

• Health Insurance: County provides medical, dental and vision coverage for employees and dependents with co-payment by employee dependent and/or family status.
• Vacation: Accrued at the rate of 4.6154 hours per pay period, or 120 hours per year (increase with years of service).
• Sick Leave: Earned at the rate of 3.3846 hours per pay period, or 96 hours per year.
• Holidays: 12 paid holidays per year.
• Administrative Leave: per status 
• Retirement: Participation in the Nevada Public Employee Retirement System (PERS), 33.5% employer-paid.
• Deferred Compensation: the County has a voluntary deferred compensation program.
• Douglas County is a drug, alcohol and smoke-free workplace.
• No Nevada state income tax.
• Stable, friendly/family atmosphere. Fosters internal talent with training/educational programs and encourages career advancement.

**Applications are reviewed on a regular basis and hiring may occur early in the recruiting process.  Individuals are encouraged to apply immediately. ** 

Responsible for providing customer assistance and administrative support for permit applications, plans, land use, land division, parcel map, zoning, flood zone interpretation, vacation home rental permits, and related project submittals; reviews and processes application/permits. 

• Reviews and accepts permit applications, plans and related documentation for completeness and conformity with applicable codes; provides information regarding permitting and basic plan review processes and procedures to developers, contractors, property owners and the public at a service counter or over the telephone.
• Assists the public in person, by phone and by email; answer inquires in regard to general development engineering, zoning, boundary line adjustments, land division and parcel map process; provides information on design criteria and improvement standards, flood plain management, and other general permit and regulation inquiries; explains relevant policies, rules, regulations, codes, standards, and enforcement; explains the proper use and completion of forms and documents.
• Interprets and explains FEMA and County floodplain management documents, regulations, and applicability to property owner; responds to flood insurance inquiries by researching current and historical data from FEMA and County information resources; reviews and maintains flood development and flood elevation certificates to ensure County compliance with National Flood Insurance Program.
• Works with other departments involved in the approval process; coordinates the resolution of issues and concerns.
• Receives plans and other documents for review; ensures proper approvals, ensures that they are complete and contain required information for submittal and review; tracks plans after submittal for the review process. Reviews and approves engineering permits for conformance with engineering design criteria and improvement standards, County Code, FEMA regulation compliance, as well as Tahoe Regional Planning and Douglas County floodplain compliance.
• Calculates required fees, collects funds and issues receipts and balances monies received on a daily basis.
• Assigns and correct addresses and process as required.
• Utilizes Assessor database, parcel pages, and other resources as appropriate.
• Performs technical and/or specialized office support work, which may require the exercise of independent judgment, the application of technical skills and knowledge of detailed or specialized activities. 
• Uses a computer to enter plan submittal data and develop and manage databases and/or spreadsheet files and report formats.
• Researches and assembles information from a variety of sources for the completion of forms or the preparation of reports.
• Prepares a variety of general correspondence to include Zoning and/or Flood Zone determination letters, refund request memos, permit application letters, etc.; edits materials for completeness, accuracy, consistency, and adherence to special format, policies and procedures.
• Contributes to the efficiency and effectiveness of the unit's service to its customers by offering suggestions and directing or participating as an active member of a team.
• Maintains and retrieves records, logs and files of plans, permits, maps, etc.
• Represents the County with dignity, integrity, and a spirit of cooperation in all relationships with staff and the public.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.

Education and Experience:

• Policies and procedures related to the permitting process, including other departmental requirements.
• Basic plan review concepts and procedures, including standard construction materials.
• Computer applications related to the work.
• Business and engineering mathematics.
• Standard office practices and procedures.
• Record keeping principles and practices.
• Correct business English, including spelling, grammar and punctuation.
• Techniques for dealing with the public, in person and over the telephone

• Performing specialized permit and plan review support work.
• Reading and explaining rules, policies and procedures.
• Analyzing and resolving varied permitting and plan submittal problems.
• Organizing, maintaining and researching departmental files and records.
• Entering data into a specified computer format.
• Compiling and summarizing information and preparing periodic or special reports.
• Using initiative and independent judgment within established procedural guidelines.
• Contributing effectively to the accomplishment of team or work unit goals, objectives and activities.
• Establishing and maintaining effective working relationships with those contacted in the course of the work.

 CONDITIONS OF EMPLOYMENT:

• Continued employment is contingent upon all required licenses and certificates being maintained in active status without suspension or revocation.   
• Employment is contingent upon successful completion of background/screening.   
• Douglas County participates in E-Verify and will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each applicant's Form I-9 to confirm work authorization.  All candidates who are offered employment must complete Section 1 of the Form I-9 along with the required proof of their right to work in the United States and proof of their identity prior to starting employment.  Please be prepared to provide required documentation as soon as possible after the job offer is made.