Financial Aid Officer

Knoxville, TN Full Time
POSTED ON 5/1/2024

Company Description

About our Company

Douglas and Sharon Weaver started the Douglas J family of companies in 1967 with five employees and a passion for the Salon/Spa industry. They wanted to build a location that could pride itself on exceeding the guests’ expectations with every Douglas J experience. Since the initial opening, Douglas J has gone through 50 years of growth, expansion and evolution. We now have 9 locations including Aveda Institutes, Aveda Concept Salons and our Aveda Salon & Spa. We offer a complete menu of services in hair design and color, skin care, nail therapy, and massage therapy. Our foundation and values remain the same; we consistently focus on delivering our guests the high-end experience they deserve. 

We are proud to maintain a culture where our employees enjoy coming to work. We consistently promote and support a strong sense of unity, respect and passion. There are many opportunities at Douglas J for staff to participate in continuing education classes in order to continually grow their skills. We provide our employees opportunities to volunteer within their communities and give back. A comprehensive benefits package is offered to our employees to help maintain a healthy lifestyle. We strive to stay progressive in our industry by offering our employees a professional workplace where they feel supported and successful.

Job Description

  • Assist candidates for enrollment and students transferring from one Douglas J Institute to another with financial aid and financing information
  • Prepare, manage and complete student financial aid files
  • Perform intake and assessment as well as packaging, origination, reporting and tracking of awards and financial aid related activities in accordance with Douglas J’s policies
  • Provide guidance to students completing FAFSA and all required paperwork for Federal, state, institutional, private financial aid and other financial resources
  • Work closely with campus and resource center financial aid staff to assure timely processing of data and disbursements
  • Satisfactorily complete new hire training as well as attend all on-going training sessions
  • Attend training conferences when scheduled
  • Participate in regularly scheduled accountability meetings involving both the campus and resource center staff.
  • Maintain accurate records in company database and financial aid related software and/or websites
  • Provide outstanding customer service to colleagues, students and parents

Qualifications

  • High school diploma or equivalent required. (Bachelor’s degree preferred)
  • Strong computer skills in Excel, Word, Outlook. Experience with database use preferred
  • Meet federal eligibility criteria to access federal websites
  • Ability to multi-task in a highly active environment
  • Extremely detail oriented and organized, goal oriented
  • Work efficiently and meet deadlines
  • Excellent verbal and written communication skills
  • Customer-service oriented
  • Self-starter, follows instructions well, can work independently, team player
  • Polished, professional image, consistent with the Douglas J Image Principle
  • Must be able to work evenings and weekends as needed
  • Must be able and willing to travel; traveling to conferences, workshops and other DJAI campuses may be required. 

Additional Information

Why You'll Love Being a Part of Our Team:

  • Full-Time opportunity 
  • Competitive Pay 
  • Parking Stipend
  • Affordable insurance benefits and a 401(k) with company match
  • Opportunities for advancement
  • A company culture focused on serving, educating, and creativity

All your information will be kept confidential according to EEO guidelines.

Apply today!

Salary.com Estimation for Financial Aid Officer in Knoxville, TN

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