What are the responsibilities and job description for the Floor Manager position at Downtown Joes?
Job Summary:
We are seeking a highly motivated and experienced Floor Manager to join our team. As a Floor Manager, you will be responsible for overseeing the daily operations of the sales floor, ensuring exceptional customer service, and achieving sales targets. This is a leadership role that requires strong communication and organizational skills.
Duties:
- Manage and supervise the sales floor, ensuring smooth operations and efficient customer service
- Train and develop sales associates to enhance their product knowledge and sales techniques
- Set sales goals and targets for the team, monitoring performance and providing feedback
- Implement effective strategies to drive sales and increase revenue
- Monitor inventory levels and ensure proper stock replenishment
- Collaborate with other departments to optimize store operations
- Handle customer inquiries, complaints, and escalations in a professional manner
- Conduct regular floor walks to assess store cleanliness, visual merchandising, and product presentation
- Assist in pricing decisions and promotional activities
- Maintain accurate records of sales, inventory, and employee performance
Requirements:
- Previous experience in retail management or related field
- Strong leadership skills with the ability to motivate and inspire a team
- Excellent communication and interpersonal skills
- Proficient in sales management techniques and strategies
- Knowledge of training and development principles
- Familiarity with budgeting processes and retail math
- Ability to analyze sales data and make informed decisions
- Customer-focused mindset with a passion for delivering exceptional service
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously
We offer competitive compensation packages along with opportunities for career growth and development. If you are a dynamic individual with a passion for retail management, we would love to hear from you.
Please note that all positions at our company are paid positions.
Job Types: Full-time, Part-time
Pay: $25.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Experience level:
- 3 years
Shift:
- 8 hour shift
- Evening shift
- Night shift
Weekly day range:
- Monday to Friday
- Weekends as needed
Ability to Relocate:
- Napa, CA 94559: Relocate before starting work (Required)
Work Location: In person
Salary : $25