What are the responsibilities and job description for the Systems adminstrator position at Doyensys Inc?
Job Description
Maintain and monitor all network, security and computer systems to meet the organization's current and future requirements
Responsible for management, maintenance and architecture of storage, virtualized environment, servers, network devices, and productivity tools
Monitor systems and identify performance issues proactively
Work within strict time frames and elevate incidents within defined timeframes
Test all changes to networks, hardware, software, and hosted applications
Deploy application code through development lifecycle in coordination with development teams
Monitors service delivery compliance to budget, quality standards and customer and business stakeholder requirements
Cater to doing infrastructure coordination related to design and setup activities at different stages of a project
Work with various vendors and service providers to ensure productive environment
Resolve issues and prepare status reviews and reports
Professionally represent the infrastructure team as a technical consultant on projects.
Maintain the necessary project plans and documentation of all system builds and modifications
Interact and coordinate with vendors, suppliers, distributors and contract consultants
Maintain a good working knowledge of current infrastructure and future trends
Maintain good working relationships with all service providers and vendor to ensure that services received meet expected requirements of contract
Determines server sizing and configuration, printer configuration, bandwidth analysis and capacity planning.
Assists in the development of configuration standards.
Installs/configures servers and server software/drivers.
Monitors the availability of updates/upgrades to all server hardware, tests and installs updates/upgrades.
Performs Network Management functions using various management and monitoring tools available including sophisticated network management systems.
Develops procedures and scripts for Service Desk.
Places service calls for servers, network equipment and UPS's.
Work with partners and employees including IT coordinators in deployment activities.
Attend meetings with developers, users, and partners.
Proactively plans for business continuity and disaster avoidance.
Creates/updates disaster recovery plans.
Participates in disaster recovery drills.
Provide all required information to assure a complete and accurate equipment inventory.
Unpack/pack computer equipment.
Perform related duties as required.
Solid technical background in a client/server environment including infrastructure networks, hardware, software, and telecommunications
Good knowledge of security as it relates to network and server infrastructure
Experience using automated monitoring tools
Ability to identify incident trends to elevate incidents in accordance with standard protocols
Able to gather relevant information systematically to troubleshoot and resolve issues
Ability to analyze network packet captures
Experience with distributed web application hosting
Experience with Microsoft clustering technologies
Experience with multi domain Active Directory forests
Ability to work in a team environment
Good analytical, problem solving and decision-making skills
Good attention to detail, testing and documentation
Knowledge of ITIL and industry best practices
Strong Virtualization experience using VMWare vSphere
Ability to maintain good working relationships with third party service providers and vendors
Strong oral and written communication skills