What are the responsibilities and job description for the Field Technician position at DPDHL?
Job Title: Field Technician
Job Location: Houston, Texas
We have an exciting opportunity for a Field Technician in our Ocean Freight department to service Flexitanks. This is a hybrid positions and will require time to travel and work in the field as well as in the office. This position will be based in Houston, Texas.
Key Responsibilities:
- Respond to incidents as directed by manager, mitigating product loss, identifying cause of loss and performing root cause analysis and corrective action on the incident failure. Mitigation can include physical transfer of product and physical examination of equipment.
- Record incidents within database and ensure that all are closed with appropriate corrective action in place.
- Train new loading and discharge facilities on best practices with company equipment offering.
- Assist in training and auditing depots in North America region.
- Assist Sales team with customer queries and product training to identify customer requirements and strengthen relationship and confidence.
- Build and maintain close working relationships with company depots and vendors.
- Support and train Operational and Sales staff on technical matters.
Skills / Requirements:
- Must be able to work outside of office in the field.
- In possession of or able to obtain a TWIC.
- Able and willing to travel as required within North America (Canada, US, Bahamas, Jamaica, Dominican Republic, and Mexico)
- Must be able to lift 75lbs.
- Analytical mindset and competency.
- Ability to interpret data and come to objective conclusions.
- Able to work with people from a varied background and relate to people at all levels of an organization.
- High level communication skills both written and verbal.
- Self-motivated and able to operate with limited guidance in urgent situations once fully trained.
- Able to work calmly under pressure.
- Continuous improvement mindset.
- Team player.
- Microsoft applications (Outlook, Excel, Word) familiarity and competency.
Why join DHL Global Forwarding?
We are part of Deutsche Post DHL, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at https://www.logistics.dhl/us-en/home/careers.html
DHL GLOBAL FORWARDING HAS BEEN RECOGNIZED EXTERNALLY AS TOP EMPLOYER AND
A GREAT PLACE TO WORK!
WHY DOES THIS MATTER TO YOU?
- It means that when you partner with DHL Global Forwarding you’re working with an ethical and socially responsible company.
- We believe that when people love to come to work, they give more, try harder for their Customers, and are proud of the service they give.
- And that’s why external organizations have granted us different accolades for our people practices
Our Vision: The Logistics Company for the World
Our Mission: Excellence. Simply Delivered.
Our Purpose: We connect people, improving their lives.
Our Values: Respect & Results
Our Goals: Employer, Provider, and Investment of Choice, Living Responsibility
DHL Global Forwarding is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Work Authorization:
DHL Global Forwarding will only employ those who are legally authorized to work in the United States. This is not a position for which visa sponsorship will be provided. Individuals who need sponsorship for work authorization, now or in the future, are not eligible for hire for this role.
About DHL Global Forwarding (DGF):
DHL Global Forwarding (DGF) is the world leader in air freight services and one of the leading providers of ocean freight services. Around 30,000 employees work to ensure the transport of all kinds of shipments by air or sea. DGF's logistics solutions span the entire supply chain, from the factory to the shop floor. They also include special transport-related services.
Our business model is very asset-light, as it is based on the brokerage of transport services between customers and freight carriers. We consolidate shipments to achieve higher volumes, purchase cargo space at better conditions and optimize network utilization. Our global presence means we can offer a variety of routing options and meet our customers' increasing demand for multimodal shipments.
Equal Opportunity Employer, Disability/Vets. Click here for EEO Statements and Reasonable Accommodations.