Director, Business Development- Technical Services Operation, Advanced Process Manufacturing, Places

DPS Group TSO
Cary, NC Full Time
POSTED ON 4/15/2024

About Arcadis:
Arcadis is the world's leading company delivering sustainable design, engineering, and consultancy solutions for natural and built assets. We are more than 36,000 people, in over 70 countries, dedicated to improving quality of life.

Everyone has an important role to play. With the power of many curious minds, together we can solve the world’s most complex challenges and deliver more impact together.

Role description:

Arcadis are excited to announce an opportunity within their Technical Services, Advanced Process Manufacturing Division (“APM”). We are looking for a highly experienced and inspirational leader to lead the business develop efforts in the Technical Services, APM, operations.

This is a senior role and provides an excellent opportunity for the right candidate to help drive a growing business. The successful candidate will report directly to the Business Directors, Technical Services, APM. A key responsibility of this role is to grow and support Business Development for various TSO offices located in the North East, Mid-West, South East Regions as well as US Clients located nationally outside of these regions.

The primary role of the Director of Business Development is to prospect for new clients by utilizing their personal network and leveraging our existing client base to ensure a robust pipeline of opportunities. This person will be responsible for all Business Development within the Technical Services, APM, Operations. You will also collaborate closely with the Country Division BU Director and Business Operations VPs as well as Key account Leads from Arcadis Growth to ensure optimization of our combined US strategy footprint in TSO.

Role Accountabilities

  • Lead and manage a Client accounts for TSO to obtain and sustain business and drive growth.
  • Work closely with TS Operations to ensure all proposals, client meetings, industry events and networking opportunities are clearly communicated and supported.
  • Implement long-term APM strategic goals, build key customer relationships and identify business opportunities.
  • Work with and lead proposals, presentations, qualifications, and winning strategies to ensure accounts are maintained and expanded.
  • Proactively develop business opportunities with potential clients by growing, maintaining, and leveraging your network.
  • Make regular presentations on solutions and services that meet or predict clients’ future needs.
  • Plan and deliver persuasive approaches and pitches that will convince potential clients to do business with Arcadis TSO.
  • Collaborate with internal colleagues across Arcadis to grow sales opportunities and maximize revenue.
  • Help manage existing clients and ensure they stay satisfied and positive.
  • Retain and grow existing accounts by presenting new solutions and services.
  • Strategic planning is a key part of this role; it is the Director of Business Development’s responsibility to develop a strong and consistent pipeline of new business. This requires thorough knowledge of; the Regional and National Life Science market, the solutions/services which APM can provide and those of our competitors.
  • Support efforts to further improve the Arcadis brand recognition and awareness.
  • Maintain a high level of activity within Professional Societies and Industry Associations.
  • Maintain an in-depth and up-to-date understanding of the Business Operation’s clients and the market to identify key trends and emerging opportunities.
  • Develop relationships throughout Arcadis to foster cooperation and to maximize opportunities to cross-sell and trade-up.



Your leadership will contribute and improve the health of the organization and our corporate responsibility and will be measurable through diversity, inclusivity, equity, employee satisfaction and retention.

The role sits within our Advanced Process Manufacturing (APM) division, which is part of our Places Global Business Area. We work with clients around the world to create, support, and enhance smart, safe, and sustainable places where people live, work, learn, and thrive. People and communities thrive when the spaces in which they live, work, move and play are designed and managed in a way that best meets their needs. By bringing together innovative future-facing solutions – alongside our expertise in Design and Engineering, Program, Project, and Cost and Commercial Management – we consider the whole asset lifecycle to create vibrant, healthy, and successful places for owners, investors, users, communities, and visitors to enjoy.

We partner with the world's leading pharmaceutical and semi-conductor companies to create cutting-edge manufacturing facilities that produce life-altering products. Now, as a part of Arcadis and the Places GBA, we aim to play a critical role in extending and enhancing the lives of people around the world.

Qualifications & Experience:
First and foremost, you share our passion for improving the quality of life. You pride yourself for the part you play in transforming the world around you and understand the importance of teamwork.

Your skills and knowledge encompass the following:
  • A thorough knowledge of and substantial network within the Regional and National Life Science market.
  • Relevant education and qualifications relating to engineering, business or related area.
  • Highly experienced with extensive knowledge of the global advanced manufacturing sector, and related markets, including clients, opportunities, trends, legislative, technological change.
  • Experience leading and inspiring high performing teams and finding creative solutions to complex problems.
  • Driving high performance from teams, communicating vision and purpose, engaging others and ensuring aligned objectives.
  • Ability to bring people on a journey of transformation, creating a sense of stability and security in uncertain times, avoiding change fatigue.


Why Arcadis?
We can only achieve our goals when everyone is empowered to be their best. We believe everyone's contribution matters. It’s why we are pioneering a skills-based approach, where you can harness your unique experience and expertise to carve your career path and maximize the impact we can make together.
You’ll do meaningful work, and no matter what role, you’ll be helping to deliver sustainable solutions for a more prosperous planet. Make your mark, on your career, your colleagues, your clients, your life and the world around you. Together, we can create a lasting legacy.

DEIB Statement:
Our Commitment to Equality, Diversity, Inclusion & Belonging:

We want you to be able to bring your best self to work every day which is why we take equality and inclusion seriously and hold ourselves to account for our actions. Our ambition is to be an employer of choice and provide a great place to work for all our people.

Arcadis. Improve quality of life
#LI-CV1

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