What are the responsibilities and job description for the Debt Collector position at DRaseHobson, LLC.?
We are looking for a reliable Debt collector to contact debtors and claim outstanding debts towards their creditors. You will be responsible for recovering the money owed in as little time as possible. This position can be stressful and difficult. A debt collector will have to be polite and sensitive towards people while also remaining committed to their purpose and persistent. Excellent communication skills and a sense of urgency are extremely useful to succeed in this task. Bi-Lingual communications (Spanish/English) is a plus but not required.
Responsibilities
- Keep track of assigned accounts to identify outstanding debts
- Plan course of action to recover outstanding payments
- Locate and contact debtors to inquire of their payment status
- Person-to-Person collections may be assigned.
- Negotiate payoff deadlines or payment plans
- Handle questions or complaints
- Investigate and resolve discrepancies
- Create trust relationships with debtors when possible to avoid future issues
- Update account status and database regularly
- Alert superiors of debtors unwilling or unable to pay when necessary
- Comply with requirements when legal action is unavoidable
- Any other duties as assigned.
Skills
- Proven experience as debt collector
- Experience in working with targets and tight deadlines
- Knowledge of relevant legal requirements
- Excellent communication and people skills (Bi-lingual Skills a Plus)
- Apt in negotiating and persuading
- Ability to be polite and compassionate without lacking confidence
- High school diploma is preferred
- Driver's License and Good Driving Record Required
Job Types: Full-time, Part-time
Pay: $9.00 - $15.00 per hour
Benefits:
- AD&D insurance
- Employee discount
- Health insurance
Physical Setting:
- Office
Schedule:
- 8 hour shift
- Weekend availability
Supplemental Pay:
- Bonus pay
- Commission pay
Application Question(s):
- Do you have a Driver's License?
- How much collections experience/customer service experience do you have?
Education:
- High school or equivalent (Preferred)
Experience:
- Customer service: 1 year (Preferred)
Language:
- Spanish (Preferred)
Work Location: One location