What are the responsibilities and job description for the Shelter Monitor Representative position at Dreamville Staffing?
About the Job:
- Assists residents staying in the Shelter overnight; performs client intake procedures and prepares client intake records.
- Monitors the activity of residents on an assigned shift ensuring safety, security and compliance with house rules
- Maintains accurate and complete records and logs containing pertinent information.
- Ensures that the facility is maintained in a neat and proper order
Essential Functions:
- This job description should not be interpreted as all-inclusive.
- It is intended to identify the essential functions and requirements of this position.
- The incumbent may be requested to perform job-related responsibilities and tasks other than those stated in this job description.
Residential Management Responsibilities (60%):
- Answers telephone and in a professional manner responds to questions regarding the shelter operations.
- Performs client intake procedures including running sexual offender checks; checks clients into the shelter; prepares and monitors client intake forms; prepares and maintains resident roster.
- Records statistics as instructed.
- Provides information and referrals to appropriate community agencies.
- Updates client files as needed; obtains client’s signature on forms as well as house rules and regulations.
- Supervise, prepare and distributes meal and shower tickets, assigns bed numbers; distribute towels, linens and personal hygiene items; secure and distribute client medications as required.
Housekeeping & Chore Distribution Responsibilities (20%):
Assigns daily cooking, cleaning, and maintenance chores to clients and ensures completion of such; as needed, participates in the cleaning and maintenance of facilities, supplies, and equipment; inspects facility on a routine basis to ensure compliance with established standards; ensures return and accountability of The Salvation Army property (linens, etc.).
Building Security Responsibilities (20%):
- Ensures clients comply with house rules; checks client’s baggage for drugs, alcohol, weapons and pornography; records incidents and notifies supervisor of any special circumstances or unusual problems; ensures the security of facility and clients; arms and disarms alarms in accordance with lodge policy; locks and secures area inappropriate for client entry.
- Conducts routine checks of the facilities to ensure that all doors are locked and that nothing is amiss; locks doors to ensure the security of the facilities.
- Responds to emergencies in a calm manner and initiate appropriate actions in accordance with established policies and procedures.
Other Responsibilities:
- Verifies if clients are in the hospital as well as the length of their stay.
- Verifies resident's case management and any medical needs.
- Supervises daily cleaning of the facility.
- Informs supervisor of any referral issues as they arise.
- Assists with seasonal program events as needed.
- Performs other duties as assigned.
Salary : $23,800 - $30,100
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