Training Coordinator

Position Summary

Training Coordinator responsibilities include communicating with managers to identify training needs and mapping out development plans for teams and individuals. Training Coordinators are responsible for managing, designing, developing, coordinating and conducting all training programs.

Essential Responsibilities

• Map out annual training plans for management, HR, customer support and more
• Design and develop training programs (outsourced and/or in-house)
• Coordinate with Quality department on the creation and implementation of DTR’s
• Select appropriate training methods or activities (e.g. simulations, mentoring, on-the-job training, professional development classes)
• Market available training to employees and provide necessary information about sessions
• Conduct organization-wide training needs assessment and identify skills or knowledge gaps that need to be addressed
• Use known education principles and stay up-to-date on new training methods and techniques
• Design, prepare and order educational aids and materials
• Assess instructional effectiveness and determine the impact of training on employee skills and KPIs
• Gather feedback from trainers and trainees after each educational session
• Partner with internal stakeholders and liaise with experts regarding instructional design
• Maintain updated curriculum database and training records
• Host train-the-trainer sessions for internal subject matter experts
• Manage and maintain in-house training facilities and equipment
• Research and recommend new training methods

Desired Characteristics

• Strong written and interpersonal communication skills
• Knowledge of systems operations, data entry, processing and output
• Strong analytical and reporting skills
• Ability to complete full training cycle (assess needs, plan, develop, coordinate, monitor and evaluate)
• Ability to handle multiple simultaneous projects
• Ability to build and lead a team through change
• Ability to plan, communicate and execute effectively
• Ability to work with all levels of the organization, displaying strong interpersonal and leadership skills
• Ability to identify and implement process improvements and best practices
• Strong problem solving, quantitative, and analytical skills

Qualifications / Requirements

• Associates or Bachelor’s degree from an accredited university or college (or a high school diploma / GED with at least 5 years of equivalent experience)
• Minimum of 2 years of experience working in a fast-paced manufacturing environment