Benefits Coordinator

JOB TITLE: Benefits Coordinator

SUPERVISOR: Benefits Manager

STATUS: Non-Exempt

LOCATION: Las Vegas, NV

BASIC PURPOSE:

DRG is seeking a highly motivated, detail-oriented, analytical, innovative, and customer-focused individual to join our dynamic growing team. Under the general supervision of the Benefits Manager the Benefits Coordinator will assist in the administration of all benefits and retirement programs, including health benefits, supplemental benefits, 401(k), disability, and FMLA. The Benefits Coordinator will also assist in driving process improvement in various areas, developing benefit communications, assist with open enrollment and other project-based work as needed.

KEY RESPONSIBILITIES:

• Administers and ensures the accuracy of all benefit enrollments, status changes, and terminations in internal HRIS systems and external vendor systems.
• Responds to benefits inquiries from managers and employees on plan provisions, benefits enrollments, interpreting plan documents, status changes, and other general inquiries.
• Troubleshoots issues and resolves problems related to plans, eligibility, enrollment, systems etc.
• Audits benefit enrollments vs payroll deductions to ensure accuracy of premium deductions and arrears payments are up to date.
• Reconciles monthly plan billings and ensures payment for all group benefit plans.
• Processes and administers all leave-of-absence request and disability paperwork: medical, personal, disability, and FMLA.
• Assists in rolling out new 401(k) plan, monitoring eligibility, and responds to inquiries from managers and employees relating to enrollments, plan changes and contribution amounts.
• Assist in the design, communication, and distribution of benefit materials for new hire orientation, open enrollment, acquisitions, and new benefit programs.
• Assists in the open enrollment process (i.e., Communication, Self-Service Portal, Ensuring Benefits Provider has necessary enrollment files for completing Open Enrollment Process, Keying Employee Elections into HRIS system for withholding of Premiums, etc.).
• Collaborates in identifying and driving process improvements for the operations of systems and benefit programs.
• Performs routine audits of benefit data to ensure data integrity including dependent eligibility.
• Administers various company sponsored benefit programs and assists employees with enrolling and / or taking advantage of them.
• Stays up to date on benefit compliance updates and provides reports and analysis as requested.
• Performs other duties as assigned.
• Must be bilingual English/Spanish.

LEADERSHIP BEHAVIORS:

Approachability - Is easy to approach and talk to; spends the extra effort to put others at ease; can be warm, pleasant, and gracious; is sensitive to and patient with the interpersonal anxieties of others; builds rapport well; is a good listener; is an early knower, getting informal and incomplete information in time to do something about it.

Customer Focus - Is dedicated to meeting the expectations and requirements of his/her customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.

Functional/Technical Skills - Has the functional and technical knowledge and skills to do the job at a high level of accomplishment.

Informing - Provides the information people need to know to do their jobs and to feel good about being a member of the team, unit, and/or the organization; provides individuals information so that they can make accurate decisions; is timely with information.

Interpersonal Savvy - Relates well to all kinds of people—up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can defuse even high-tension situations comfortably.

Perseverance - Pursues everything with energy, drive, and a need to finish; seldom gives up before finishing, especially in the face of resistance or setbacks.

Planning - Accurately scopes out length and difficulty of tasks and projects; sets objectives and goals; breaks down work into the process steps; develops schedules and task/people assignments; anticipates and adjusts for problems and roadblocks; measures performance against goals; evaluates results.

Priority Setting - Spends his/her time and the time of others on what's important; quickly zeros in on the critical few and puts the trivial many aside; can quickly sense what will help or hinder accomplishing a goal; eliminates roadblocks; creates focus.

Problem Solving - Uses rigorous logic and methods to solve difficult problems with effective solutions; probes all fruitful sources for answers; can see hidden problems; is excellent at honest analysis; looks beyond the obvious and doesn't stop at the first answers.

Written Communications - Can write clearly and succinctly in a variety of communication settings and styles; can get messages across that have the desired effect.

ESSENTIAL SKILL SET:

• Extensive knowledge of employee benefits and applicable laws.
• Proficient with Microsoft Office applications, specifically Excel, PowerPoint, and Word.
• In-depth knowledge of Excel including formulas, vlook-up, pivot tables, conditional formatting, reviewing / merging of data records and producing census files for integration with benefit carriers.
• Proven ability to communicate effectively, both verbally and in writing.
• Excellent attention to detail, organizational, and time management skills.

MINIMUM QUALIFICATIONS:

• Bachelor’s Degree in business, HR, or related field preferred, experience and/or training/certification may be substituted for education.
• Five years’ experience in HR and/or benefits administration.
• Ability to prioritize work and executive multiple projects and tasks in parallel.

PHYSICAL REQUIREMENTS:

• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift 15 pounds at a time.

ABOUT US:

Diversified Restaurant Group is a people first company! We pride ourselves on being a large company with a small company feel. Every person that works here is part of the DRG Family! What started as a 30-unit Taco Bell business in 2012, has since grown into a 300 unit, multi-brand operation. DRG currently operates Taco Bell restaurants in California, Kansas, Missouri, and Nevada along with Arby’s restaurants in Alaska, California, and Nevada. We have more than 8,000 team members and continue to grow every day!

DISCLAIMER:

You are applying to Diversified Restaurant Group, a franchisee of Taco Bell and Arby’s Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.

Job Type: Full-time

Pay: $20.00 - $25.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Language:

• Spanish (Required)
• English (Required)

Ability to Relocate:

• Las Vegas, NV: Relocate before starting work (Required)

Work Location: In person