Fulfillment and Production Associate

Department: Packaging / Fulfillment

About Us:

Founded in 2019, Drops is a cannabis-infused candy company, currently serving 800 recreational dispensaries across Oregon and California. Our edibles have gained broad popularity for our high-quality cannabis ingredients and focus on value, providing strain-specific, Live Rosin jellies. Find more on our website, https://www.dropscandies.com

Working at a start-up is a unique and rewarding experience that may not be suited for everyone. Applicants should anticipate:

• Org structure, policies, roles & responsibilities subject to change
• Opportunity for advancement
• Small team environment
• Cross training between departments

Job Summary:

As a Drops Production Associate, your primary roles will be fulfilling sales orders and packaging ready for sale product.

The warehouse works on a quota system — allowing the whole team to leave early with full pay once quota is achieved for the week. This requires strong collaboration and willingness to help wherever needed. Flexibility, enthusiasm, and a desire to be an integral part of these busy teams is crucial.

Duties/Responsibilities:

• Builds orders - pulls physical product, associates product with METRC tags, creates manifests in Distru and METRC
• Utilizes shared google spreadsheets, Distru, METRC, and slack to maximze efficient work flows and communication
• Checks out orders- verifies orders match invoice, tags, and manifests before sending orders with sales reps
• Communicates with the sales team about timelines, product shortages, and priorities
• Accurately and neatly assembles and labels product/boxes as directed by protocols
• Alerts supervisor to potential outages of packaging supplies as well as any discrepancies during quality control checks
• Maintains focus for extended periods of time without sacrificing attention to detail
• Assists other departments cooperatively when need arises
• Excellent attendance, punctuality, and reliability

Other Ways to Succeed:

• Operates with a high level of detail and time management to ensure compliance and great customer service
• Strong communicator, with ability to manage multiple platforms to ensure all parties are notified of updates
• Seeks to understand the flow of product from start to finish and foresees need
• Finds ways to improve efficiencies and notifies management
• Positive and collaborative attitude and open to feedback from management and coworkers

Supervisory Responsibilities: None

Preferred Experience: 3 years' experience in a fast paced environment — packaging or order fulfillment preferred. 2 years' experience with customer service preferred.

Details:

• $25 per hour
• Employees are permitted to leave work early each day once quota is achieved and are paid out for the full work day
• We offer competitive compensation to include paid vacation, paid holidays, health, vision, and dental insurance
• Monday - Thursday work week

Requirements:

• LiveScan background check
• Proof of COVID vaccination
• 21 years of age
• Food Handler's Card

Physical Requirements: Essential functions require working in a hot and cold warehouse setting. Employee must possess the ability to stand for up to 10 hours a work day and work in a fast-paced environment. Ability to reach with arms extended and/or overhead, excellent hand dexterity, ability to bend, stoop, stretch, use a stepstool, and similar activities and able to lift up to 50 pounds frequently.

Work Location and Schedule: This is a non-exempt position with a 40-hour work week and occasional mandatory overtime hours. This position is located in the Cotati warehouse and is currently scheduled Monday-Thursday, 6am-4:30pm., with a 1⁄2-hour meal break and two paid breaks over the course of the work day. Work schedules are subject to change at the discretion of management and needs of the company.

Job Type: Full-time

Pay: From $25.00 per hour

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 10 hour shift

Application Question(s):

• Describe a unique or special skill that differentiates you from others.
• Of all departments at the company, which excites you most to be a part of?
• What are three keys to success in a fulfillment department?

Experience:

• Order fulfillment: 3 years (Preferred)
• Packaging: 2 years (Preferred)
• Customer service: 2 years (Preferred)

Work Location: In person