Operations Planner

POSITION SUMMARY:

This position will oversee the execution of the planning, scheduling, and inventory management processes in the Operations department. This position will also be responsible for master planning for weekly and monthly time horizons, inventory management, order review and creation, and ERP data management.

The Operations Planner will work in conjunction with the supply and demand teams to ensure customer expectations are managed, schedule performance is reviewed, and ERP planning functions and parameters are optimized to improve trust and reliability of planning systems.

DUTIES:

A) Operations Planning

• Review and oversight of ERP planning functions to ensure parameters are optimized for accuracy and execution; ensure effective management of order intake and delivery to meet customer demands and inquiries.

• Maintenance and distribution of delivery date planning tools (i.e., overview sheet, IFS) to allow for accurate and responsive customer order (CO) promise date confirmations.

• Develop plans according to forecast and sales orders.

• Review conventional order inquiries and provide feedback on lead times; point of contact for conventional order inquiries and order status updates; may interface with customers as required.

• Create and manage COs, distribution orders (DOs) and shop orders (SO) as required to fulfill internal and external demands.

• Create & manage weekly production schedules for DSG to satisfy customer delivery requirements.

• Manage ERP inventory planning level demands in alignment with available staffing, work center capacity, and raw material availability.

• Review/maintain accuracy of inventory via cycle count results and analysis; comment on any improvements to the BOM accuracy; coordinate with the purchasing group as needed.

• FPO management: daily review/correction of transaction errors, review FPOs prior to closing and investigate/correct variances to established standards.

• Data review and reporting: standard accuracy assessment, monitor scrap reporting to ensure scrap accuracy, review cycle count activities and report results for root cause determination.

• Continuous weekly performance and schedule adherence feedback/reporting to the operations team; analyze areas of opportunities.

• Collaborate with the sales, production, distribution and purchasing teams to mitigate supply concerns and to support revenue generation and cost reductions.

B) Continuous Improvement

• Work with the broader planning team to promote continuous improvement and standardization of the “end to end” planning, scheduling, and inventory management practices in the Americas region.

• Maintain robust tools/processes for:

o CO/DO/SO dating o CO/DO/SO ERP exception management

o S&OP Process

o CO to DO to SO process flow

o Inventory management

• Collect, manage, and analyze relevant data to assess the effectiveness of the planning and scheduling functions.

• Review key metrics reporting for continuous improvement opportunities.

C) Human Relations

• Interface and collaborate with personnel and functional groups effectively.

• Ensure positive employee relations and a commitment to safety.

• Develop and maintain positive relations with all customers (internal/external) for demand inquiries and order status updates.

JOB REQUIREMENTS:

• Holding a bachelor degree - preferred

• MRP/ERP training, CPIM certificate an asset

• Minimum 3 to 5 years of related experience

• Must be knowledgeable of ERP/MRP systems and scheduling best practices.

• Relevant experience in materials planning, scheduling, logistics, or supply chain within a high-volume manufacturing environment.

• Experience with ERP system implementation is an asset.,

• Very strong computer skills with proficiency in MS Office products (Excel, Access) and ERP systems.

• Ability to manage and analyze data.

• Highly developed analytical abilities.

• Understanding of manufacturing operations and methodologies.

• Must be well organized and have strong interpersonal skills.

• Ability to problem solve individually and as part of a team.

• Ability to work fully onsite with at least 20% of the time at the shop floor (hot, noisy & dusty)