What are the responsibilities and job description for the Quality Assurance Manager - Chemicals position at DSJ Global?
Quality Manager
As the Quality Systems Manager, you will be responsible for managing and optimizing our quality management systems across various operations. You will lead efforts to maintain and improve quality standards, ensure compliance with regulatory requirements, and drive continuous improvement initiatives. Your role will be crucial in maintaining the integrity of our quality systems and fostering a culture of excellence.
Key Responsibilities:
- Quality Systems Oversight: Develop, implement, and maintain comprehensive quality systems for multiple operations, ensuring alignment with industry standards (e.g., ISO, GMP) and company objectives.
- Compliance Management: Ensure compliance with relevant regulatory requirements and industry standards, including but not limited to ISO 9001, ISO 14001, and industry-specific regulations.
- Continuous Improvement: Identify opportunities for improvement within the quality systems, leading initiatives to enhance processes, reduce defects, and improve overall product quality.
- Audit and Inspection: Plan, conduct, and manage internal and external quality audits and inspections. Address non-conformances and implement corrective actions as required.
- Training and Development: Develop and deliver training programs for staff to ensure understanding and adherence to quality standards and procedures.
- Documentation and Reporting: Maintain accurate and up-to-date quality documentation, including procedures, policies, and records. Prepare and present regular reports on quality performance and improvement initiatives to senior management.
- Cross-Functional Collaboration: Work closely with other departments, including production, R&D, and supply chain, to ensure quality objectives are integrated into all aspects of operations.
- Risk Management: Identify and assess potential risks related to quality and compliance, implementing strategies to mitigate these risks.
- Customer Focus: Address customer complaints and quality issues promptly, working to resolve problems and improve customer satisfaction.
Qualifications:
- Education: Bachelor’s degree in Chemistry, Chemical Engineering, Quality Management, or a related field. A Master’s degree or relevant certification (e.g., Six Sigma, CQE) is a plus.
- Experience: Minimum of 5 years of experience in quality management within the chemicals industry, with a proven track record of managing multiple quality systems.
- Technical Skills: Strong knowledge of quality management systems and regulatory requirements specific to the chemicals industry.
- Analytical Skills: Excellent problem-solving and analytical skills, with the ability to identify trends, analyze data, and make data-driven decisions.
- Leadership: Demonstrated leadership abilities with experience in managing cross-functional teams and driving quality improvement initiatives.
- Communication: Exceptional written and verbal communication skills, with the ability to present complex information clearly and effectively.
- Attention to Detail: Strong attention to detail and commitment to maintaining high standards of quality and compliance.
