Supervisor, Customs

DSV - Global transport and logistics
In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers.

Read more at www.dsv.com

Location: USA - Pharr, Matador Dr

Division: Air & Sea
Job Posting Title: Supervisor, Customs
Time Type: Full Time

Pay Rate: $50,000 - $90,000 per year

Summary

The Customs Supervisor will oversee and manage the customs operations of the company, ensuring compliance with customs regulations, laws, and procedures. The candidate will be responsible for leading a team of customs specialists, ensuring that all customs entries are processed accurately and timely, and providing exceptional customer service to clients.

Duties and Responsibilities

• Oversee the customs operations of the company, ensuring compliance with customs regulations and procedures
• Lead and manage a team of customs specialists, providing guidance, support, and training as needed
• Process customs entries and clearances for import and export shipments
• Monitor and manage the timely processing of customs entries to avoid any delays or penalties
• Develop and maintain relationships with customs officials, brokers, and other stakeholders to ensure smooth and efficient customs clearance processes
• Ensure all customs-related documentation is accurate, complete, and in compliance with regulations
• Provide exceptional customer service to clients, addressing any customs-related concerns or questions they may have
• Conduct regular audits of customs operations to identify areas for improvement and implement corrective actions as necessary
• Stay up-to-date with changes to customs regulations, laws, and procedures and ensure that the team is informed and trained accordingly

Educational background / Work experience

• Bachelor's degree in a related field such as logistics, supply chain management, or international business
• Additional certification in customs or logistics is a plus
• At least 5 years of experience in customs operations or customs brokerage, with a minimum of 2 years in a supervisory role
• Knowledge of customs regulations, laws, and procedures
• Experience working with customs officials, brokers, and other stakeholders
• Strong understanding of import and export processes and documentation requirements

Skills & Competencies

• Excellent leadership and management skills
• Strong attention to detail and ability to analyze and interpret complex data
• Excellent communication and customer service skills
• Ability to work under pressure and meet tight deadlines
• Strong problem-solving and decision-making skills

Function / Market & Industry Knowledge / Business Acumen / Processes

Supervisory Responsibilities (if any)

• Manage a team of customs specialists

Preferred Qualifications

• Strong knowledge of customs regulations and procedures in the region where the company operates
• Experience working with the Automated Commercial Environment (ACE) system
• Familiarity with trade agreements such as NAFTA, CAFTA, and TPP
• Experience working with cross-functional teams in a global environment

Language skills

• Fluent in English (oral and written)

Computer Literacy

• Proficient in Microsoft Office Suite
• Experience with customs-related software and systems such as ACE and CustomsLink is a plus.

At Will Employment

DSV Air & Sea Inc. employees are hired for an undefined period of time as “at will” employees. This means that an employee may be terminated for any reason, or no reason at all, at any time, provided the discharge does not violate any law*. Additionally, each employee has the right to terminate his/her employment at any time. *Except if employed in Montana, where termination requires just cause.

DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at hr@us.dsv.com. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.

DSV – Global transport and logistics

DSV is a dynamic workplace that fosters inclusivity and diversity. We conduct our business with integrity, respecting different cultures and the dignity and rights of individuals. When you join DSV, you are working for one of the very best performing companies in the transport and logistics industry. You’ll join a talented team of more than 75,000 employees in over 80 countries, working passionately to deliver great customer experiences and high-quality services. DSV aspires to lead the way towards a more sustainable future for our industry and are committed to trading on nature’s terms. We promote collaboration and transparency and strive to attract, motivate and retain talented people in a culture of respect. If you are driven, talented and wish to be part of a progressive and versatile organisation, we’ll support you and your need to achieve your potential and forward your career.

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