Job Title: Leasing Manager Reports to: Community Manager
Company Overview
DTN is a 50 year old vertically integrated real estate firm based in Lansing, MI. We are one of Michigan’s largest and well respected construction, development and ownership companies of multifamily real estate properties. Through our development and operations team, DTN seeks to create and deliver unique experiences for those choosing a DTN home or apartment. As the Leasing Manager you will influence and guide the experience for those that visit a DTN owned or managed community.
Job Summary
The DTN leasing team is the brand liaison to both future residents and the community. As the leader of the leasing team, you are responsible for achieving and exceeding monthly sales goals and contributing to the resident retention strategy. You will also lead the leasing team to achieve property goals including monthly and annual revenue projections through meeting occupancy goals. This includes hiring, training, and mentoring each team member under your leadership. As the Leasing Manager, you are not only a brand liaison but a DTN ambassador to both team members and the current and future residents we serve.
As a Leasing Manager, your primary responsibilities include:
Hire, train, and motivate leasing team to meet property leasing goals
Establish and monitor successful achievement of daily, weekly, and monthly leasing goals
In Community Manager’s absence, provide day to day guidance to site team and provide necessary leadership to achieve daily property goals
Establish and monitor execution of all daily, weekly, and monthly leasing tasks
Work with DTN marketing team to establish and execute all marketing and advertising campaigns
Create and participate in off-site marketing to your market
Lead renewal strategy and business process to maximize resident retention including campaigns, resident events, and DTN renewal process
Train and monitor leasing process including sales techniques, lead generation and management and application/lease signing
Create and present leases to future residents and renewing current residents
Establish and manage monthly outreach plan
Maintain depth and knowledge of your local market competition and macro market performance
Have positive and professional relations with all employees, future residents, community members and current residents
Use approved technology and operating software to create, manage and convert leads to leases and manage resident needs
Care for your property(s) through regular site inspections to ensure curb appeal and DTN quality standards are being met
Enter work orders as received and follow up after completion to ensure customer satisfaction
Other duties/responsibilities may be assigned based on site needs
Core Candidate Qualities:
High school education or equivalent
Preferred 2 years of customer service and/or sales experience in a management position
Well organized with ability to prioritize and multi-task
Experience with or the ability to learn all technology and operating software used at DTN communities including Yardi, Microsoft Office Excel and Power Point.
Experience with or ability to learn social media and reputation management websites including Facebook, Instagram and Snapchat.
Motivation to learn and consistently improve
People skills required to educate, support and overcome objections of current and future residents
Availability at night and on weekends at various times during the year
Reliable transportation to get to work daily and to conduct daily job responsibilities
Benefits:
Health, Vision, and Dental Coverage
Competitive 401K package
Paid Time Off
Paid Holidays
8 Hours Paid Annual Volunteer Time
Education Reimbursement
Mileage Reimbursement
Rental Discount at Select DTN Properties
Ongoing Training, Mentorship and Job Shadowing
Growth Opportunity
If you are interested in joining our company but do not feel you meet the requirements for this position, APPLY anyway! We are always looking for talented and motivated individuals to join our team in various departments. We will review your resume and will reach out if there are any other roles that closely match your qualifications!
For more information, please visit www.dtnmgt.com
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