Design Services Specialist - Sedalia, MO OR St. Louis, MO Location

Duke Manufacturing Company is looking for a Design Services Specialist to join our Customer Care team! This position could be located in either of our St. Louis or Sedalia, Missouri locations.

Duke is a modern food service equipment manufacturer, family owned and operated for over 90 years with more than 700 employees worldwide.

Our purpose is to Nourish Our World through integrated solutions that connect people, equipment, and technology to improve throughput, efficiency and quality.

So, who are you?

• You interact with customers effectively and build rapport
• You handle customer-related complaints and issues and have strong customer negotiation skills
• You work collaboratively in a team environment and can check others' work for accuracy
• You can multitask, tolerate interruptions, and manage time effectively
• You have the ability to adhere to a strict timeline
• You are proactive and a self-starter

This role will be a good fit for you if you have:

• 3D CAD skills, specifically AutoCAD
• Experience with preparing and proposing bids/estimates
• Proficient in Microsoft Office
• Excellent written and verbal communication proficiency
• Proficient in EPICOR
• Understanding of freight and logistics processes
• Strong customer negotiation skills
• Attention to detail
• Customer management capability
• Ability to prioritize tasks

A typical week might look like:

• Daily check in and communication with team members and management
• Work with customers to determine needs
• Prepare quotes for new and existing products
• Develop sales drawings in AutoCAD
• Work with Product Development, Manufacturing or Engineering to modify existing products or develop new products
• Support continuous improvement activities
• Attend meetings and communicate to team members or customers

Duke's Guiding Principles & Core Values include:

• Guiding Principles:
  • Customer Validated Solutions that Solve Pain
  • Simple & Efficient
  • Using Least Waste Methods
• Core Values:
  • Passion to succeed
  • Open to new possibilities
  • Do the right thing

Duke Manufacturing is an Equal Opportunity Employer