PSYCHIATRIC SOCIAL WORKER, SR

Duke University:

Duke University was created in 1924 through an indenture of trust by James Buchanan Duke. Today, Duke is regarded as one of America’s leading research universities. Located in Durham, North Carolina, Duke is positioned in the heart of the Research Triangle, which is ranked annually as one of the best places in the country to work and live. Duke has more than 15,000 students who study and conduct research in its 10 undergraduate, graduate and professional schools. With about 40,000 employees, Duke is the third largest private employer in North Carolina, and it now has international programs in more than 150 countries.

Scope of Responsibilities 

Under the direction of the Director of Counseling & Psychological Services and Director of Clinical Services, the Access & Referral clinician will provide consistent high quality clinical services, engage with trainees, and engage with the campus community by providing equitable access to services at CAPS and in the community. The clinician will provide services with compassion and efficiency, and will demonstrate, understanding that marginalization and oppression of underrepresented persons creates barriers to service. The clinician in this position will be the first point of contact for students coming to CAPS and as such will triage to appropriate level of care. This clinician will provide crisis case management to students in acute distress and/or at elevated safety risk. Additionally, the Access and Referral clinician will coordinate warm referrals and follow up for students needing services in CAPS, in other campus units, the community and the Duke Health System.

Duties

Provides first point of contact, and triage services to students and responds to clinical and campus crises.  (30%)

Coordinates referrals for students who need to be referred to services outside of CAPS. (25%)

Participates in the provision of mental health triage services; Administers and interprets limited assessment measures; Provides didactic seminars to trainees; Provides campus and community level interventions that address cultural and climate issues affecting oppressed and marginalized communities. Follows agency policies and procedures consistent with state mental health statutes, ethical guidelines, best practices, and HIPAA; Completes clinical documentation according to policies and procedures. (25%)

Attends staff, clinical team, and committee meetings; Participates in ongoing conversations about the ways marginalization, discrimination, and oppression impact individual mental health and systems and access to mental health care; Participates on committees as requested. (15%)

Attends department sponsored professional development activities; Other clinical duties as assigned.  (5%)

General Qualifications

• Master’s degree in social work or related field from an accredited institution of higher education
• Licensed (or license eligible) as a Clinical Social Worker in the state of North Carolina
• Experience in student mental health and emerging adult population settings or relevant healthcare or social service setting

Strongly Preferred Qualifications

• Experience providing services with emerging adults and utilizing culturally responsive interventions across a range of diverse populations
• Excellent Diagnostic skills

• Experience in Crisis Intervention
• Experience in Case Management and/or Referral Coordination

Additional Job-Specific Skills and Competencies

• Demonstrates experience and capability to work as part of a cohesive, interdisciplinary team in a university counseling center and with professionals in other campus units;
• Demonstrates effective interpersonal skills that facilitate organizational health;
• Demonstrates ability to juggle competing demands and set priorities;
• Demonstrates ability to make continuous progress towards strategic goals;
• Demonstrates commitment to self-awareness and desire for growth related to intersectionality and the ways marginalization, discrimination, and oppression impact individuals and systems; and
• Experience in the provision of crisis intervention and consultation is essential.

CAPS Work Expectations:

Attendance and Punctuality:  Is timely for work in arrival and departure, for meal and other breaks.  Anticipates the need for leave.  Uses annual sick leave appropriately according to Duke policy.

Dependability:  Is dependable and able to carry out instructions and responsibilities thoroughly and completely.  Works independently without requiring close supervision to complete usual job responsibilities.  Is efficient and thorough in completing job responsibilities.  Demonstrates accountability for use of time and materials.

Interpersonal:  Works effectively with other individuals (co-workers, subordinates, supervisor, students, faculty, staff and the public) in the performance of job duties.  Demonstrates consistent cooperativeness, courtesy, and tact in the handling of job responsibilities.

Communication:  Demonstrates effective and professional communication skills.

Standard:  Demonstrates respect and understanding of differences among staff and knowledge of human behavior. Maintains interactive communication with patients and families.  Effectively addresses conflict and opportunities for improvement. 

Customer Service: Contributes to the CAPS Service Culture:

Standard:  Consistently demonstrates an understanding of the importance of service excellence in the work of the CAPS, with both internal and external stakeholders. Treats colleagues, students, clients, and families with respect and sensitivity. Is courteous and helpful. Communicates with others in a way that actively promotes a positive, team-oriented environment. Exhibits active listening and a willingness to assist in problem solving, both with patients and clients and with fellow employees. Remains calm and diplomatic in the face of stressful situations and difficult interactions. Exhibits professionalism in all communication, both written and oral.

Minimum Qualifications

Education

Work requires a Master's degree from an accredited school of social work . Current licensure as a licensed clinical social worker by the NC Social Work and Certification and Licensure Board.

Experience

Three or more years of social work experience in a health care setting or social service agency with one of three years may be social work internship. Two years recent post master's experience in a clinical setting preferred

Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.