Patient Care Liaison - Radiology (Naperville)
Job Posting for Patient Care Liaison - Radiology (Naperville) at Duly Health and Care
Hours: Monday-Friday; Occasional Weekend
Location: Naperville
Good enough isn't for us. Duly Health and Care's team members show up every day driven to exceed expectations. We challenge assumptions and invite dissent to accomplish bold goals and unleash the most extraordinary work of your career. We see and support the remarkable in every person within and beyond the walls of our work.
Duly Health and Care works to understand what matters most to you. We recruit and retain team members who share a relentless passion and pride for helping others live happier and healthier lives. We invest in helping our team members develop their talents in a way that is rich in personal meaning. We invite you to join us, fulfill your purpose and make your mark!
Responsibilities
- Patient exam and preparation
- Prepares scanning rooms for patient exams, including cleaning, sterilizing, stocking supplies
- Escorts patients to scanning rooms and assists in obtaining pertinent information, which may include obtaining weight, height, health history, and symptoms
- Assists with Exams and procedures
- Assists the technologists with workflow, positions, and contrast preparation
- As needed, assist with setting up medical coils or phantom handling and exam/procedure preparation
- Assist Radiology Coordinator with distribution of exams to Radiologists
- Connect Radiologists with ordering providers to report STAT results
- Assist Radiology QA and Compliance team with other data projects
- Quality control procedures
- Cleans, disinfects and/or sterilizes coils and equipment following safety and OSHA standards
- Maintains department areas and patient areas for cleanliness
- Stocks clean linen and empties the soiled linen receptacles as needed
- Maintains department logs assuring adherence to DMG Safety/OSHA cleaning standards
- Patient Documentation
- Utilizes appropriate Hyperspace/Amicas computer functions and interaction with the Technologist to facilitate patient flow
- Documents patient information, including current medications, reasons for the visit, and patient symptoms
- Assures that department safety procedures and contrast preparation procedures are followed correctly by the collection of information from labs and surgery/implant reports
- Familiarizes oneself with necessary department paperwork and can identify and complete it
- Prepares patient paperwork as per department guidelines
Qualifications
- High School diploma or GED required
- One year of experience
- One-year training in medical office/recent ambulatory care experience preferred
- Knowledge of windows applications for computers
- Understand and comply with HIPAA regulations
- Ability to work with patients of all ages with psychiatric conditions
- Basic knowledge of Medical Terminology
- Ability to multitask in a fast-paced environment
- Strong communication skills with Radiologists and Providers
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