Flight Operations Coordinator

Company Description

DUMONT AVIATION GROUP, INC. is a proven leader in executive and commercial jet aviation. Our team specializes in aircraft charter, management, sales, maintenance, and parts from our established FAA Part 135 and Part 145 operations in Allentown, PA and New Castle, and from our offices in New Castle, Orlando, Nashville and Miami. Dumont JETS is Dumont’s premier aircraft sales, management and charter division serving clients throughout the country and internationally. Dumont MRO, the maintenance repair and overhaul division, delivers high quality workmanship and unparalleled customer service from our three bases of operation. And Dumont PARTS, the aircraft parts division, provides customers with quick service and affordable and reliable aircraft parts backed with exceptional customer support from our PARTS team. Together, JETS, MRO and PARTS offers a premium turn-key solution for private aviation clients.

Role Objective

Dumont JETS is currently seeking a full-time Flight Operations Coordinator for our Charter division who will be based in our New Castle, DE location.

Essential Job Functions

• Evaluate aircraft needs for the upcoming 48 hours, assign crew based on position and current location, and arrange any necessary transportation of crew to the assigned aircraft
• Communicate trip information and changes via oral and written communication in a professional and timely manner
• Support flight crew with travel and flight schedule assistance
• Review schedules frequently to ensure regulatory compliance and spot potential conflicts
• Maintain an awareness of fleet movements by following flight information
• Provide excellent customer service through prompt communication and attention to detail
• Adhere to all federal and company policies
• Follow through with other coordination assignments as needed

Competencies

• Demonstrate excellent verbal and written communication skills. Ability to communicate at all levels of an organization
• Excellent organizational and time management skills
• Ability to multitask and prioritize daily workload
• Exceptional customer service skills
• Ability to analyze and problem solve in a fast-paced environment
• Continual on call availability during non-business hours
• Demonstrate ability to use computer programs such as Microsoft Office product

Physical Demands

• Must be able to remain in a stationary position 80% of the time
• The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc.
• Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer
• Constantly operates a telephone requiring oral and auditory capacity enabling interpersonal communication
• Light physical effort required by handling objects up to 20 pounds occasionally and/or 10 pounds frequently
• Ability to move from department and buildings to interact with others

Required Education/Experience

• 5 years’ experience in Part 135 operations preferred
• Prior aviation/flight operations coordinator experience required
• College degree preferred
• Prior work experience in deadline driven logistics preferred
• Must pass background check
• Ability to work offsite on call during nights, weekends, and/or holidays on a rotating schedule
• Proficiency in Microsoft Office Products (Outlook, Word, Excel, etc.)
• Excellent written and verbal communication skills

Additional Eligibility Requirements

• Knowledge or experience in the aviation industry a plus

Work Authorization

• Must be authorized to work in the United States of America

Compensation

• Competitive Salary Based on Experience
• Annual Bonus up to 8.33%
• Major Medical including Health, Dental and Vision
• Short-Term and Long-Term Disability Insurance
• Life Insurance
• 401(k) with Matching Employer Contribution
• PTO (Paid Time Off)