Systems Analyst
Job Posting for Systems Analyst at Dumpa Consulting LLC
Minimum experience required is 5 years.
Need candidates from Texas only with State/ federal client mandatory.
Job Description:
- Strong ITSM Remedy, Service Now or any CRM Ticketing System Experience.
- Strong Database query languages (SQL PL/SQL) experience.
- Effectively communicate with non-technical audience to understand business needs and explain complex systems and technical topics in clear and concise manner.
- Skilled in performing tier 2/3 support including application knowledge of various root causing techniques, incident trend analysis, reporting the trends and recommending permanent solutions
- Strong verbal and written skills in communicating with peers and different levels of users.
- Skilled documenting processes.
- Skilled in performing remote support trough diagnostic techniques and pertinent information gathering.
- Strong skills assisting with unit testing.
- Experience working on projects utilizing agile project management methodologies.
- Experience with Health and Human services
Job Type: Contract
Pay: $40.00 - $45.00 per hour
Experience level:
- 5 years
Schedule:
- 8 hour shift
Location:
- Austin, TX (Required)
Work Location: Remote
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