Case Manager

POSITION SUMMARY

RESPONSIBILITIES

• Conducts a comprehensive assessment by interviewing the client via phone or in person to assess their needs
• Determines clients’ needs and eligibilities for services
• Promotes awareness of available services and assists clients with making decisions
• Develops service plans
• Provides follow-up, monitoring, and case management
• Completes all mandated paperwork with accuracy and in a timely manner
• Utilizes various computer programs for daily tasks and reports
• Performs other related duties as required

REQUIREMENTS INCLUDE

EDUCATION and/or EXPERIENCE
Completion of a Bachelor's degree in Human Services, Social Work, or a related field and one year of Social Service experience, or be a Registered Nurse, or an LPN with one year of program experience providing assessment of, and provision of formal services; or, an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above.

CERTIFICATES, LICENSES, REGISTRATIONS
Must possess and maintain in good standing, a valid Illinois driver’s license.

The preferred candidate will:

• Have the ability to read, write and speak fluently in Spanish

Physical Requirements and Work Environment

PHYSICAL REQUIREMENTS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Light Work: Exerting up to 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Use of arm and /or leg controls requires exertion of forces greater than for sedentary work.

WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Travel by automobile in all weather conditions to varied residential and on-site environments based on assignment. May include exposure to noxious odors, hoarding, unsanitary conditions and other related conditions and situations. The noise level in the work environment is usually moderate.