Media Services, IT Technician

Company Summary:

Duplitech delivers digital content solutions for Home Entertainment platforms, streamers, FAST channels and content owners. But we don’t just deliver content, we elevate content using state-of-the-art solutions for remastering, repurposing and re-imagining television and film libraries. As this industry continues to evolve quickly, so does Duplitech. From our humble beginnings as a physical media duplicator, we’ve been adapting, evolving, and perfecting our solutions for over 25 years. We stay at the leading edge of industry technology and process by constantly challenging our teams and workflows. We are never satisfied with anything less than excellence. We understand today’s consumer marketplace and content ecosystem, and what is needed to flourish. 

Job Summary:

The IT Technician is responsible for working directly with the Director of Information Technology to complete all tasks related to Duplitech’s IT Department, including all 

network, hardware, software, telecommunications, and pertinent policies and procedures for responsible areas. This position will assist in identification and troubleshooting of organizational information systems, software applications, and IT support and infrastructure systems.

Responsibilities:

• Assist the IT Director with projects and tasks.
• Provide help desk support for our local and remote users.
• Maintain and secure our firm’s servers and infrastructure.
• Networking and configuration (WAN, LAN) troubleshooting
• Hardware setup and troubleshooting
• Monitor and maintain network security, firewalls, and antivirus systems.
• Able to write up detailed documentation.
• Handle IT and Network emergencies when needed.

Requirements:

• Must have 3-5 years of relevant experience.
• Thorough knowledge of Windows Active Directory, LDAP, DNS, DHCP, and Group Policy Objects (GPO), Powershell and scripting.
• Operating system: Windows, OSX, Linux
• High-level networking knowledge

To be considered for this position, you must meet at least the basic qualifications. Please submit a cover letter with your resume that includes your desired pay requirements.