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Express Lube Advisor

Durango Motor Company
Durango, CO Full Time
POSTED ON 5/17/2024
Due to our continued growth we are looking for solid professionals that are seeking the right opportunity with huge growth potential. Currently we are looking for an Express Lube Service Advisor to join our service team.

Pay Scale: Starting @ $17.00 an hour plus commissions

What We Offer

  • Great Working Environment
  • Career Advancement
  • Paid Training
  • Flexible PTO Plan
  • Sick Leave Plan
  • Employee Assistance Program
  • Medical, Dental, Vision and Supplemental Insurance
  • Life Insurance- Employer paid
  • 401(k) with Company Matching after 1 year
  • Holiday Pay
  • Employee Discounts
  • Christmas Club- Savings/Matching Account
  • Discounted rate Anytime Fitness Membership


Responsibilities

  • Greeting guests promptly
  • Obtaining guest and vehicle information
  • Clearly report all vehicle symptoms as described by the guest
  • Determine and recommend needed maintenance base on age, mileage, and history of vehicle
  • Prepare a complete and accurate estimate of cost for labor and parts
  • Establish follow up time
  • Monitor the progress of each vehicle throughout the day, and updating guests frequently
  • Verifying that the final invoice reconciles with the work performed on the repair order
  • Explaining all completed work and charges to guests


Requirements

  • Minimum 1-year experience in a service advisory or other customer service centric role
  • Preferred automotive literacy
  • Positive attitude
  • High volume mentality
  • CSI focused
  • Ability to work effectively in a collaborative team setting
  • Valid driver's license and a good driving record
  • Willing to submit to a pre-employment background check


Located in beautiful Durango Colorado, Durango Motor Company is a rapidly growing and well established Ford, Lincoln, Kia and Toyota dealership. With a heavy focus on individual accountability and employee satisfaction, Durango Motor Company delivers exceptional guest experiences every day. With a teamwork-centric workflow, all our staff members carry a sense of purpose and pride in all of their daily activities, striving to do the best they can for each guest that comes through the doors.

Durango Motor Company is an EOE/AA/Veterans/Disabled employer.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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