Business Systems Coordinator

Work, Serve, Thrive. With the City of Durham
Advance in your career while making a real difference in the community you serve.

A/V Business Systems Coordinator

Hiring Range: $54,017.00-$63,191.00
Work Day/Hours: 8:00 am to 4:30 pm

Closing Date: 4/8/2024 11:59 PM Eastern

Apply Here: https://www.governmentjobs.com/careers/durhamnc/jobs/4440767/a-v-business-systems-coordinator?department[0]=Police&sort=PositionTitle|Ascending&pagetype=jobOpportunitiesJobs

Our internationally accredited Durham Police Department is dedicated to hiring and training officers and staff who represent the best the law enforcement profession has to offer. We are a progressive agency committed to reducing crime by providing the best quality service. We work to foster public confidence and maintain the highest standards of excellence as a community partner for positive change. If you’re interested in delivering superior emergency response services and working collaboratively to serve our community, join our team in Durham!

Devoted to providing technical support, administration, and maintenance of a department’s technology systems and equipment, including user support, data management and data extraction/analysis. Provide complex and advanced paraprofessional technology support work.
Responsible for coordinating transactions and processes at the highest level of standard operating tasks, including providing direction to lower level staff in the execution of operational tasks and review and verification of work. Provide data, systems, and hardware/software support for a department’s systems.

Duties/Responsibilities

• Provides data, systems, hardware, and/or software support for a City department; work involves managing specialized databases and systems including creating, maintaining, and updating scripts, creating maps and maintaining map layers, and digitizing, extracting, editing, and updating data; installs software patches and upgrades; tests and troubleshoots system, server, database, and/or equipment issues; processes calls; and responds to data and/or user requests.
• Prepares, maintains, reviews, and/or submits technical, project, and other reports, records, user guides, and other documents; reviews contracts, agreements, permits, engineering drawings and plans; updates and maintains databases and online systems; compiles queries, and reconciles data; reviews work for accuracy, completeness and compliance with specifications, requirements, regulations, policies, and procedures.
• Coordinates with City departments, and/or external agencies; provides technical assistance at formal meetings; assists with planning and process improvements; and may conduct training, as assigned.

Minimum Qualifications & Experience

• Associate’s degree in computer science, information technology, or a directly related field OR equivalent experience.
• Three years of related technology support experience.

City of DurhamAddress101 City Hall Plaza
Durham, North Carolina, 27701

Websitehttp://agency.governmentjobs.com/durhamnc

Job Type: Full-time

Pay: $54,017.00 - $83,147.00 per year

Schedule:

• 8 hour shift

Work Location: Hybrid remote in Durham, NC 27701