Salary Job Openings

Customer Service Representative

Dusty Underwood Plumbing & Septic, Inc
Bonham, TX Full Time
POSTED ON 5/7/2024

The Customer Service Representative (CSR) ensures that a client’s first interaction with our organization is first rate in terms of service quality. The CSR team provides options for service appointments and sales appointments and is required to hold call performance metrics.

This position entails fulfilling the customer experience and scheduling service requests for our plumbing and septic departments. The CSR is responsible for receiving and processing service requests and estimate requests continually ensuring the customer is satisfied and receives clear communication. This CSR is responsible for data entry, customer service, billing, scheduling any appointments needed, call classification, backup for dispatchers, and all admin duties as required by department.

This position is Monday through Friday 7:30 am to 5:00 pm (availability to stay later is important) with some weekends and overtime for emergency service.

You MUST completed the questions and skills tests to be considered. Applications without these will be automatically declined.

Work Remotely

  • No

Job Type: Full-time

Pay: From $15.00 per hour

Expected hours: 36 – 45 per week

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • On-the-job training
  • Paid time off
  • Parental leave
  • Referral program
  • Vision insurance

Experience level:

  • 1 year

Shift:

  • Day shift

Weekly day range:

  • Monday to Friday

Work setting:

  • In-person
  • Office

Application Question(s):

  • Are you familiar with Fannin and surrounding counties?
  • Are you available 7:30-6:00 M-F and some overtime/on call shifts? Shift is typically 7:30-5, but occasionally

requires you to stay late to finish with a customer.

  • Did you complete the application questions and skills test before submitting application? If not, stop and go back.

Education:

  • High school or equivalent (Required)

Experience:

  • Administrative experience: 2 years (Required)
  • Customer Service: 3 years (Preferred)

Language:

  • English (Required)

Ability to Relocate:

  • Bonham, TX 75418: Relocate before starting work (Required)

Work Location: Hybrid remote in Bonham, TX 75418

Salary.com Estimation for Customer Service Representative in Bonham, TX

$38,068 - $48,382

For Employer

Looking to price a job for your company?

Price This Job
If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

Sign up to receive alerts about other jobs that are on the Customer Service Representative career path.

Click the checkbox next to the jobs that you are interested in.

Income Estimation: 
$40,700 - $52,037
Income Estimation: 
$46,844 - $59,232
Income Estimation: 
$40,700 - $52,037
Income Estimation: 
$46,844 - $59,232
Income Estimation: 
$35,254 - $44,184
Income Estimation: 
$40,700 - $52,037

Sign up to receive alerts about other jobs with skills like those required for the Customer Service Representative.

Click the checkbox next to the jobs that you are interested in.

  • Customer Complaint Resolution Skill

    • Income Estimation: $27,741 - $35,229
    • Income Estimation: $27,792 - $35,864

  • Customer Interaction Skill

    • Income Estimation: $34,699 - $44,864
    • Income Estimation: $35,647 - $43,914
Employees: Get a Salary Increase
View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

Not the job you're looking for? Here are some other Customer Service Representative jobs in the Bonham, TX area that may be a better fit.

CSR - Customer Service Representative

Superior Service Pros, Irving, TX

Customer Service Representative

Service Star Brands, Plano, TX

View More Jobs