1. Provide exceptional service, courtesy, and friendliness to all customers.
2. Monitor on-line orders for new or edited orders to guarantee accuracy of the final order. Paying attention to details in every aspect of the order.
3. Perform quality control. Inspect products from other departments for correct items, proper thickness of meat and deli products. Monitor freshness of outgoing products. Replace any damaged products.
4. Verify prices, ensuring that sale and non-sale items are scanning correctly.
5. Prepare on-line orders for pick up by requested time.
6. Have all completed orders in the proper location for pickup.
7. Maintain a well-organized and clean workspace.
8. Assist any in-store customers when on the floor. Know Dutch-Way’s most popular products and have knowledge of product placement in the store.
9. Assist all employees to understand all activities and platforms ran for department.
10. Reflect a high degree of professionalism in manner and conduct in dealing with customers and employees.
11. Manage employees within the department, providing training, discipline and encouragement.
12. Schedule employees to provide proper coverage of the department, while controlling labor cost.
13. Other duties as required. Assist other departments as needed when not filling orders.
14. Follow all store policies and procedures.
Job Type: Full-time
Benefits:
Work Location: In person
Salary.com Estimation for E-Commerce Lead in Myerstown, PA
$75,500 - $100,842
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