Office Administrative Assistant

TITLE: Administrative Assistant

LOCATION: Worcester, MA

START DATE: 05/20/2024

END DATE: 09/27/2024

WORK DAYS: 5

The Department seeks to hire a Temporary Full-time Administrative Assistant to support the Worcester EEC regional office for both front desk coverage and administrative support.

On days that the Office Manager is in the office, the Temporary Administrative Assistant will serve as the primary front desk coverage. The Office Manager will cover breaks for the Temporary Administrative Assistant.

Detailed Statement of Duties and Responsibilities:

Performs receptionist responsibilities including:

• Greets callers warmly and ascertain reason for calling
• Answers inquiries and provides routine information including necessary information for referrals to other internal and external units
• Greets visitors at the regional office and ensures appropriate personnel are notified

Performs general clerical functions to support the regional office including:

• Handling all incoming and outgoing mail and distributing incoming mail to appropriate personnel
• Maintaining familiarity with office equipment and points of contact for additional support
• Maintaining appropriate stock of office supplies
• Coordinating the use of meeting space for trainings and meetings
• Other duties as assigned

Preferred Qualifications:

• Excellent customer support and service skills
• Ability to follow written and oral instructions
• Ability to exercise discretion in handling confidential information and to exercise sound judgment
• Strong attention to detail and organization
• Ability to maintain accurate records
• Comfort in learning and working within IT systems
• Proficiency in Microsoft Office applications
• Knowledge of the organization of state government

Required / Desired Skills

Excellent customer support and service skills Required

Ability to follow written and oral instructions Required

Ability to exercise discretion in handling confidential information and to exercise sound judgment Required

Strong attention to detail and organization Required

Ability to maintain accurate records Required

Comfort in learning and working within IT systems Highly desired

Proficiency in Microsoft Office applications Highly desired

Knowledge of the organization of state government Nice to have

Job Types: Full-time, Contract

Pay: $19.00 - $19.73 per hour

Schedule:

• 8 hour shift

Experience:

• Customer service: 1 year (Preferred)

Ability to Commute:

• Worcester, MA (Required)

Ability to Relocate:

• Worcester, MA: Relocate before starting work (Required)

Work Location: In person

Salary : $19 - $20