Property Management Assistant

IS THIS YOU?

Do you love organizing information? Do you have a very high level of attention to detail? Are you outgoing and enjoy interacting with the public? Do you have experience in property management or leasing? Then you might be our new property management assistant.

ROLE:

Your job will be to support and assist the property managers and be a primary point of contact for residents and vendors. Additionally, you will improve your knowledge of administrative tasks involved with real estate portfolio ownership. You will be expected to see opportunities to improve the company and work towards solutions. There is incredible opportunity to define your role in this business depending on your skills and ability to think outside the box.

WHO WE ARE:

A well established residential property management company in La Mesa. Located in the same office for 23 years. We primarily focus on single family & small multi-family properties. Our property management company came to be out of necessity. We built our own income property portfolio over many years, with that came the need for our own team and the best systems to manage our properties.

RESPONSIBILITIES

• Keeping all resident and lease data updated
• Processing rental applications
• Preparing leases
• Create Move In/Move Out Inspection Condition Reports with inspection app
• Preventative Maintenance & Drive-By Inspections
• Show vacancies to prospective applicants
• Creating work orders from tenants’ maintenance request phone calls or emails
• Tracking lease expirations and preparing documents for lease extensions
• Preparing ads for rentals (Taking high quality photos with good lighting, creatively writing the ad, & posting to multiple advertising sites)
• Preparing lease forms and notices for tenants under a property manager’s direction
• Scanning incoming documents daily into workflow system
• Tracking renter’s insurance policies
• Onboarding new vendors and monitoring for licensing/insurance compliance
• Answering phones
• Keeping office organized and supplies replenished
• All other duties as needed by management

REQUIREMENTS

• Minimum 2 years experience working in residential property management in California.
• Excellent interpersonal skills, empathy, and the ability to de-escalate situations
• Excellent English speaking & writing skills
• Excellent computer skills and a curiosity to always learn more.
• Strong analytical skills with the ability to organize data with attention to detail and accuracy
• Detail oriented & highly organized
• Self motivated and disciplined
• Excellent time management & problem solving skills
• Ability to meet deadlines with ease and work in a fast-paced environment
• Must be a team player with a positive attitude
• Must be able to work independently
• Highly developed self-awareness
• Experience working in operating a property management company is required
• Demonstrates a history of succession of increases in responsibility
• Good understanding of residential property maintenance needs and terminology
• Valid Driver's License & Vehicle Liability Insurance
• A reliable vehicle (we reimburse for mileage)
• You must be okay with spending roughly 30-40% of your time at properties and driving.
• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear. The employee frequently is required to walk. The employee is occasionally required to stand; reach with hands and arms; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Values of Dwell Management Co

• We treat our clients’ properties as if they are ours
• Transparency
• Respect for owners and tenants
• Honesty in all relationships
• Proactive management
• Striving for improvement
• Environment of learning, growth, improvement, & encouragement for employees

Job Type: Full-time

Pay: $20.00 - $25.00 per hour

Expected hours: 40 per week

Benefits:

• Health insurance
• Paid time off

Experience level:

• 2 years

Schedule:

• Monday to Friday

Experience:

• Property management: 2 years (Required)

Language:

• English (Required)

Ability to Commute:

• La Mesa, CA 91942 (Required)

Work Location: In person