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Associate Business Analyst

Dynamic Campus Solutions Inc.
Bismarck, ND Full Time
POSTED ON 4/12/2024
Associate Business Analyst | University of Mary | Bismarck, ND

At our partner institution at University of Mary

Dynamic Campus seeks an individual with hands-on experience working in or with one or more higher education offices, such as admissions, financial aid, HR, advancement, etc. Having held a “Power User” type position is a plus. The Associate Business Analyst works closely with functional office leadership and users as a liaison for our technical teams. The position is full-time on-site at our client site, University of Mary in Bismarck, ND.
The Associate Business Analyst will work directly with end users to identify opportunities, resolve problems, and determine best-practice solutions for business processes. The selected candidate will be supported by and work closely with our team of highly skilled professionals experienced in providing technical solutions to our Higher Education clients.

Hours of operation are Monday – Friday, 8:00 am – 4:30 pm. Hours may vary.

Responsibilities:
  • Acts as primary client contact (Trusted Advisor) for all functional offices.
  • Support daily operational tasks.
  • Perform necessary functional testing to ensure the success of upgrades and solutions.
  • Consult with functional leadership, and end users, to gather needs and requirements.
  • Prepare test procedures to be used by functional departments.
  • Collaborate with project managers to set and adhere to timelines and schedules.
  • Develop and maintain detailed written user guides and documentation.
  • Develop, coordinate, and conduct end-user training
  • Investigating and diagnosing system faults and errors.
  • Utilize vendor support resources to resolve issues when necessary.
  • Other duties as assigned
Requirements:
  • Experience working within a higher education institution, and supporting functional offices.
  • High school diploma or equivalent.
  • Strong communication and organizational skills
  • Strong customer-centric skillset
  • Self-motivated, task-focused individual with the ability to manage multiple priorities
  • Must be able to lift 50 lbs as needed to move equipment across the campus environment
  • Must be able to sit and stand for long periods
  • Must be able to crawl under desk for any technological need
  • Adhere to Dynamic Campus Core Values
Preferred Qualifications:
  • Hands-on experience working in one or more higher education offices, such as admissions, financial aid, HR, advancement, etc.
  • Bachelor's degree from a four-year college or university, at least five years related experience and/or training, or an equivalent combination of education and experience.
  • Knowledge of Jenzabar ERP/SIS
  • Experience with Slate CRM
  • Experience in providing technical (Power User) support in a higher education institution.
  • Project Management experience.

Dynamic Campus Core Values:
  • Be a servant leader
  • Be a team player
  • Be accountable
  • Act with the highest integrity
  • Provide excellent customer service.
  • Find solutions, not problems

Dynamic Campus is an Equal Employment Opportunity (EEO) Employer:
No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay, or other forms of compensation.

Salary.com Estimation for Associate Business Analyst in Bismarck, ND
$79,856 to $99,581
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