ServiceNow Business Analyst

Columbus, OH Full Time
POSTED ON 5/14/2024

Must Have

  • Bachelor’s Degree or equivalent experience
  • 4 years of related experience
  • This is a Hybrid workplace position, where colleague will need to work at the assigned work location a minimum 3 days per week
  • ServiceNow platform knowledge and experience
  • Knowledge of Agile/Scrum methodologies and tools
  • Strong organizational, written, and oral communication skills
  • Ability to manage multiple projects in a fast-paced environment and meet deadlines
  • Experience in a Business Analyst role performing the listed responsibilities, including experience with the following artifacts: assisting in creation of scope documents, eliciting and documenting functional/non-functional requirements and use cases, and producing process flows using Visio or equivalent tool
  • Experience facilitating groups sessions to gather requirements with ability to ask relevant questions to drill into the details
  • Experience tracking and driving deliverables to completion
  • Problem-solver mindset; ability to work through grey areas independently with minimal supervision Proficiency with Microsoft (Outlook, Teams, Word, Excel, PowerPoint, Visio)
  • Demonstrate technical skills and the ability to learn technology

Job Type: Full-time

Pay: $90,000.00 - $95,000.00 per year

Schedule:

  • 8 hour shift

Experience:

  • ServiceNow: 5 years (Preferred)
  • Agile: 5 years (Preferred)

Ability to Commute:

  • Columbus, OH 43219 (Required)

Work Location: Hybrid remote in Columbus, OH 43219

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