Transport Coordinator

E INC is the parent company of EBlock and EDealer, unifying our approach to products, services, and strategies under one Vision and one Mission: to create the best digital auction and retailing platform in the world by connecting the automotive wholesale and retail experiences. Our brands and their technologies make it easy for a vehicle to move between buyers and sellers throughout its entire ownership lifecycle.

EBlock is an online vehicle auction where vehicles are bought and sold in 60 seconds.  Our technology gives automotive dealers the opportunity to inspect and sell vehicles in a live online auction from their own dealership.  EBlock currently hosts two types of auctions: In the first, dealers can launch and load auctions at time of vehicle appraisal. The second enables dealers to sell fresh trades or aged inventory.  At EBlock, we are constantly innovating to adapt to today's automotive dealer’s needs. We greatly value our customers’ feedback, which is used to enhance our technology to better serve our users.

The Dispatcher will handle the logistics and coordination for EBlock’s Vancouver, Canada transportation needs. This position will be the first point of contact for our third-party carriers; they will deliver superior customer service and have an acute attention to detail to ensure all data is being updated and tracked in our tracking system.  This person should have an in-depth knowledge of all Canadian geography to deliver the best customer service to our clients and partners. This position reports to the Transportation Manager.

What You Will Do

• Initiate and complete assigned ad hoc transport assignments for pricing (RFP) from lead to close
• Route sold vehicles accordingly from Seller to Buyer.
• Create call log list using tow company searches via internet, referrals and tow show leads
• Complete timely outbound phone calls to prequalify new carrier prospects
• Accurately type in documented phone calls into call logs and tracking systems
• Complete timely follow up calls to meet deadlines
• Coordinate carrier on-site interviews, create meeting itineraries, and complete carrier profiles
• Accurately update pertinent carrier information into Tracking system, contact information, contract terms, and insurance requirements
• Perform special projects as requested.
• The ability to thrive in a deadline driven environment where multitasking is required.

What You Will Need

• Equivalent of 2 years work experience; experience in a customer service, call center environment and logistics a plus.
• Wholesale Auction experience Preferred
• Experience utilizing a vehicle dispatch system is an asset.
• Requirements Valid Drivers’ license and clean drivers’ abstract.
• Sound knowledge of telephone etiquette with excellent interpersonal and communication skills, pleasant and professional manner. 
• Strong organizational and attention to detail skills.
• Proficient in Microsoft Office.

E INC is a growing company that is continuing to evaluate our ongoing commitment and investment in our team members with:

• Competitive pay
• Medical, Dental & Vision
• 401k/RSP with Match
• Company paid Group Life/AD&D insurance
• Paid time off
• Flexible working environment
• Continuous Learning
• And an amazing culture to top it all off!

E INC. is an equal opportunity employer and affirmatively seeks diversity in its workforce. E INC. recruits qualified applicants and advances in employment its employees without regard to race, color, religion, gender, sex, sexual orientation, gender identity, gender expression, age disability, genetic information, ethnic or national origin, marital status, veteran status, or any other protected by law. EOE Minorities/Females/Protected Veterans/Disabled